I am astonished that it is not mandatory for all taxis to allow passengers to pay by credit card. It is 30 degrees out today and two cabs were allowed to refuse to take me. Change this rule!
Have to wait several minutes to take the ghetto bus to get to your gate.. And more buses to some planes! No good food selections. Small and dumpy and very overcrowded! Long line to use restrooms.
Air Quality Initiatives: CO2 emissions from CNG (compressed natural gas) shuttle buses at Reagan National are significantly lower than conventional diesel buses.
Don't ever lay on the carpets in the B and C Terminals. The terminals are infested with field mice. They run around everywhere late in the evening. Probably where your laying now!
Worst TSA agents, ever. And that is a high bar to raise. Today, heard one of the agents at the American Airlines screening checkpoint tell a traveler to "Stop being an Asshole."
Do not sit near gates 24-35 if you want some peace and quiet before your flight, the number of announcements they make is ridiculous! Decent food options though, limited souvenir places.