Head up there is around sunset; this is when the entire city is bathed in warm colors and makes for memorable photos when contrasting with the city lights.
Skip the ticket queue and buy a ticket on your smartphone. If you don't have data, head downstairs to Pret a Manger and use their free wifi to buy a digital barcode ticket.
"Professional" Kodak pics are 2 for $30. Not TOO bad and they're great souvenirs. Don't have to worry about asking randoms to take the pics and getting bad angles etc. Read more
The view was nice. The staff screamed at us to keep moving. We did not get to read the walls or watch the films on the history of the building. KEEP MOVING! Very annoying. Not worth $40.
Staff like something from Fawlty Towers! Disorganised, flustered, constantly flapping. Good view but Empire State was better. Would be worth visiting at night for pics of Empire State illuminated.