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- Teena Y.P.November 3, 2022Tax refund system is great, scan at departure area and claim your cash after Immigration , easy to find.
- Takeshi SFebruary 19, 2012At midnight, Asiana lounge is closed. You may get 10,000W coupon for refreshment at airline check-in counter if you are star alliance gold member, but almost all food shops are also closed!!!
- R YAugust 14, 2013Truly one of the best airport in the world. The ease of checking in, tax refunds, immigration & shopping is fantastic.
- Nicole K.April 11, 2013At Concourse A, near Gate 121, there's a Korean Culture Experience Booth. Feel free to dress up in traditional clothing and take pictures there!!
- Angie NguyenJune 5, 2016Who says this is the best Airport for sure has never been to Narita Airport, which is much cleaner and better organized.
- One of the busiest international airport. Also the best duty free in the world
- 'Text grabber' app might help you when you need to read something in Korean ;) like menu, announcements, signs and so on.
- 🇫🇷 Paris Baguette is located on the walk way to gate 32, near Kris Flyer & Asiana Airline lounge.
- Immigration officials are efficient. Ladies in semi-traditional ham bok are there to guide you to the shortest lines and answer questions - in many languages!
- Azlan ShahFebruary 12, 2017I wish this airport can improve further on having more counters for security check as we have to queue very long for it even during non peak season. The rest are ok.
- Elijah MurrayJuly 26, 2012The real free wifi is named "Airport Free Wifi". Lots of room to stretch out on relatively comfortable chairs. No armrests so yay for naps!!!!
- Kei EndMay 9, 2012The best airport i've ever been. Kudos to the korean tourism for promoting their culture in the airport every single day.
- Reza RiskawaOctober 17, 2015Surau - Prayer Room - Mushalla is after immigration around gate 24 behind Caffè Bène...
- Warning: you will need cash to take the airport train. ATMs that accept international cards are only located at departures level 3. ATM fees apply
- Jon CarterOctober 15, 2010This airport is HUGE. I had over a 1700 meter walk between my two gates. It was a great airport though, very nice inside and anything you could want to buy.
- Make sure you get cash BEFORE you go through Immigration - there aren't any ATM's anywhere around the gate/departure/duty free shopping area.
- Alexander LobovAugust 16, 2012One of the best airports in Asia. Beats HKIA and Changi in design, though it doesn't have as many amenities.
- Once you go to the satellite terminal, you can't go back to the main one. Many shops and pretty decent food.
- ZhiWei LimSeptember 23, 2018Some cosmetics here are cheaper than outside! Really good airport for shopping
- Kamarudin MustapaAugust 19, 2014Waiting for a flight? If you're sick of duty-free shopping, head on to the upper level where you can find comfortable chairs and chaise lounges.
- Flying on a standby staff ticket at Korean Airlines (KE)? You will find the check-in desk at aisle A, position 2.
- Kat MendozaFebruary 26, 2016Duty Free outlets everywhere in this big airport. Don't forget to claim your tax return, don't worry it is automated.
- Hagemaru KaguyaApril 15, 2015A lot of people, come early ok but service quick fast. Yeah,Baby, im coming home ;)
- Nadrah NadzirFebruary 16, 2019most, if not all, stores close at 10pm..except few stores in public area..so make sure u buy anything u need before then
- Most convenient path to city is via train 8000won KTX express to Seoul station. Proceed to B1 will lead you there. By dennisyap.com.
- Ikai LanApril 13, 2013This is probably one of the nicest airports in the world in terms of comfort, cleanliness and service.
- If you're flying Asiana or Korean, check-in at Seoul Station for the privilege of using the security and immigration line designated for crew members.
- Nicole JustineNovember 27, 2014All the directionals advertise relaxation with massages, but they were all closed. Almost no real bars to be found. Only a few places where it took 10 minutes just to pour one beer.
- Loved like something. Lotteria is there next to customs check point. Free Wi-Fi.
- small concerts on the first floor (between McDonald's and Paris Croissant Cafe). opera fragments, academic music etc.
- Very crowded airport. You need to prepare at least 2.5 hours before departure of your flight is on weekend
- Chase GrayJune 11, 2015Best airport in the world for layovers. Efficient train into Seoul if you have 8+ hours.
- Dennis A. Van PouckeAugust 29, 2014Don't forget to bring your own parachute. Airline companies do not provide them anymore these days. Have a safe flight!
- Christopher MartinMay 6, 2012If you have a long layover (3+ hours) take a transit tour. You'll get out of the airport and see a bunch of cool stuff. Try to get Kelly as your guide.
- Peter WilsonMarch 30, 2013Great airport. One of the best. More of a diverse retail tenant mix would make it perfect.
- Christine songkitty7January 22, 2013Easy to leave airport if you have a long layover. Very quick through immigration! Free wifi and very clean as well
- If you have tax free refund, don't forget to refund them. Get your receipts stamped first at the customs desk near Lotteria
- If you're leaving on an international fight, leave plenty of time to get through security, immigration and then catch shuttle to international gates
- Have been to many airports around the world but this one is right amongst the top. Plain and simple, things just work efficiently here.
- Lamees AisawiJuly 18, 2017There are some good things that people mentioned but for me i didn't like this airport. Restaurants and food courts close at 9. Airport restaurants mist be open 24/7 this is a bit silly.
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