My wife "lost" her backpack containing wallet and passport at this fine establishment. The staff "found" it only after a lot of persistence and help from the cops. Avoid like the plague.
2day service was awful, 30 min 4 2 waffles, chai latte & vanilla frap, they gave me the frap 1rst so it melted before they finish 30 min later with my order, I was the only one when they take my order
Absolutely the worst customer service of any coffee shop in America. Great coffe, but you've never seen so many staff do so little, so slowly. Manager must be the biggest a hole on the planet.
I always used to go for their misugaru shake but I've never experienced such horrible staff service. Out of the 6 times I went this summer, they screwed up 4x. Haven't stepped inside since.
The worst coffee shop! Terrible service and overpriced! WiFi sucks here! Very difficult connected to WiFi and extremely slow! If you just wanna find a place to sit or study, this place might suit you.