23 Tips and reviews
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- Kim RayburnAugust 4, 2016i am very disapointed i have been shopping for the best prices for a move some time in september penske gave me a price of 1010.83 for a 26ft truck from ottawa il to ga we used u haul to move here and
- Cory WinstonAugust 24, 2016I recommend never using U-Haul. Or I would at least give them time to work out some of their bigger issues before ever considering them. I am currently facing a dispute with U-Haul.
- Sam BrezallFebruary 28, 2019Zero customer service! After all my problems and several calls I can’t even get a call back! You’d think after spending $400 for hitch installation you’d get some sort of help.NOPE! Never trust U-Haul
- Sam BrezallFebruary 28, 2019The guy that installed it didnt attach my muffler right after leaving the lot it broke. the splicing on my wires wasnt good and for two days I didnt have back lights I now have a hitch that I cant use
- Joseph WetzelJuly 10, 2016U-Haul sucks! Made a reservation, paid the deposit, completed the online check in and 10 minutes before my reservation they call to say "sorry". Now I'm screwed and they don't care!
- Katie JaneMay 22, 2020A bunch of dishonest and deceitful employees, NONE of the stores can provide the same information. All stores telling us all different things. DO NOT USE UHAUL FOR ANYTHING.
- Steven SmithSeptember 27, 2019Very disappointed. I have been charged for a truck that I had returned (EARLY) 25 days later. Now I have to wait for them to return the money putting me in a bind with my bills. U-Haul does not care!!
- Kim BrandtSeptember 3, 2020do not use U Haul in Goodyear on Citrus...a bunch of incompetent employees who are deceitful and a manager, MANNY GARCIA who doesn't do his job. I will be calling corporate.
- Dariush SadianMay 22, 2020. I DO NOT RECOMMEND THIS LOCATION TO ANYONE .location address 2112 Canada dry st,Houston Texas ..
- Dariush SadianMay 22, 2020they charged my credit card $20.00 and they can't tell me why and get rude and hung up the phone
- Deanna GlaserApril 3, 2019she states'this has gone on too long & doesnt need to. thats because you screwed it up & wont read/reply to my response to your email.
- Deanna GlaserApril 3, 2019erica Contin in Edison NJ manager- waiting for email reply 6 weeks. You read that correctly filed 2 complaints & was supposed to be contacted over 2 wks ago.by her boss no response
- Deanna GlaserApril 3, 2019DO NOT use this company. Waiting for a reply to an email from February 10 ( today is April 2), filed 2 complaints, no reply.-Cannot finish my post since they only allow 200 characters. I rest my case.
- jared buellAugust 13, 2016Keith Sylvester of the Lemon Grove U-Haul was the rudest person I have ever encountered. He wanted to fight me in front of wife, three children and other customers. NEVER AGAIN! Future Penske Customer
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