Food is consistent and good as expected, but the ordering and serving side is under staffed. Be ready for a wait with a bit of attitude from the staff. Management needs to address both issues.
Love this place.....my favorite is Orange Peel Chicken w/brown rice ! They use to have Lemon Peel Chicken --- my true favorite. Also like the Mand. Orange tea !
Sitting here at 7pm waiting for 2 entrees that have not been started on an order that was placed at 6:15 for 6:45 pick up. My other entrees are getting cold while I wait.
New phone system keeps me stationary at caller no. X for a seemingly infinite amount of time, or long enough for me to give up and order from somewhere else. Never had to wait long before.... :-(
Do not bother calling ahead. Took 10 min to drive to get it then had to what an additional 20 min. The reason...I called ahead and they have release times. Total BS.
Pei Wei is inspired by ancient Asian cooking, from the wok-fired classics of China to the street markets of Thailand, freshly made to order in open kitchens.