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- Jose MendozaDecember 4, 2015I just got in the mail an add for Christmas 10% with my wife nameon it and a little different last name the add an extra middle now that somebody is using my name and address i will hold JC penney
- Cynthia Hill GirouxNovember 24, 2015I hope that all corporate officers will be leaving their family on Thanksgiving so that they too may be at work by 3:00 pm. Shame on you for taking your employees away from their families
- Deanna LuOctober 17, 2014This can quickly lead to shopping cart abandonment but also disillusionment with the Rewards program , as it appears to be an intentional way to foil redeeming the earned rewards coupons.
- Jose MendozaDecember 4, 2015with my wifes name i contact my jc penney credit card support and the reward support and jc penney they all said that they can release information so in a way were are lock out of my own account
- Jose MendozaDecember 4, 2015I just got in the mail an add for Christmas 10% with my wife nameon it and a little different last name the add an extra middle name, using my address somebody has or is working to get an account
- Deanna LuOctober 17, 2014THESE ARE SERIOUS ISSUES WHICH WILL LEAD TO A REVERSAL OF CURRENT ADVANCES. I advise JCP to correct these problems as soon as possible if the company is to survive
- Rob DorrApril 20, 2017I work at JCPenney in asset protection in the Raleigh NC area. This company is HORRIBLE to work for! JCP changed and it is not the same, ALWAYS changing for the worse! just want to warn everyone.
- Deanna LuOctober 17, 2014The JCP credit site is engineered to make it difficult to schedulie payments. A $40 payment appears as $8. only 5 payments can be set up. Check routing & account #s shift & payments are refused.
- Beth MulvaneyNovember 14, 2015Open on Thanksgiving Day.....that is outrageous! What about all your employee's families? You obviously care little about them! Shame on you!
- Dean HuschleDecember 19, 2015I ordered some items for my wife for Christmas and JCP.com shipped the items to Walmart. They haven't been seen since and I'm still fighting the bills with JC Penney.com. Caution!!!
- Diana SeehaseDecember 13, 2014I was to have my hair done tonight with Adriana.They were canceling my appointment. I must call Jim (Store Manager)&Debra (Salon). I feel I am being discriminated against and I have a disability.
- Phyllis BradleyOctober 4, 2018we are mentor at kelly hall we need donation foe childern at kelly hall if you can help in chicago ill 824 n hamlin phon number 1773 216 4788
- J HartNovember 4, 2015Shame on you JC Penney, opening at 3:00pm on Thanksgiving Day!!!!! Your store has been declining rapidly I will never shop here again and will encourage everyone I know to do the same. Disgraceful!
- Sandra SimmonsApril 16, 2017Does J.C. Penney realize that the major wifi company on the island of Jamaica is evidently blocking access to your online shopping?
- Deanna LuOctober 17, 2014Your JCP online store direly needs retooling. It is impossible to apply rewards codes, it will not accept current codes. the cart additions are not difficult but the checkout is frustrating
- Jay Kasa ®May 23, 2013I have amazing success stories as a supplier here. Hope be back to textiles someday :(
- Dean HuschleDecember 18, 2015JCPenney.com has been a nightmare for me, and has destroyed my Christmas. Don't order, don't use Paypal with them!! I never received my items, and I may never financially recover from their mess.
- Dean HuschleDecember 20, 2015Don't waste your time dealing with the people at the end of JC Penney.com's customer service/help line. They are clueless and lead you for hours on a runaround getting no help. It's a lost cause.
- Gayle HernandezApril 6, 2015My daughter has been waiting for her pay check since Friday April 3, 2015 along with several of her co-workers.
- Gayle HernandezApril 6, 2015They have been told its because of bad weather and several other excuses. Is this how you do business?
- Rose AssisNovember 28, 2015when you buy something be sure if broken to replace the part does not exist
- Lucy LuAugust 3, 2016DO NOT ORDER ANYTHING FROM JCP ONLINE! THEY ARE RIP OFF ARTISTS!!! I ordered a couch from them 6-21 and the couch has YET to BE DELIVERED!!!!
- Deanna LuOctober 17, 2014Because I am a long time JCP customer and fan, I have carefully observed both its previous decline as well as its recent gradual recovery. I would like to share some critical problems with JCP CEOs.
- Juan ChaparroNovember 2, 2013Visited this place and wow! I was blow away, from now on all JCP employees receive 20% off on all house cleaning services with my company Gmaids (
www.gmaids.com) use code: "JCP20" when booking. - Catherine FraylerNovember 26, 2015I am very disappointed that you will be open on Thanksgiving day. It is time to follow the lead of TJMaxx etc and stay closed on Thanksgiving Day. People will still shop on Friday.
- Judi CooleyFebruary 18, 2017Penneys is the only place I buy my clothing and I don't see any reason for complainers.I want to see them sell Ivanka clothing line.
- Visitors: make sure you remember which lot you parked in (North or South). This campus can be super confusing to newcomers.
- Judi CooleyFebruary 18, 2017JCPENNEY should start selling Ivanka clothing line. This would boost sales and make Penneys a high class store, we would all love it.
- Daphne GoodgionApril 5, 2011JCPenney Employees receive a 20% discount with Sprint. Go to
www.sprint.com/jcpenney.
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