Try check in before check in time the lines are just massive. Bring ear plugs you can hear everything in your rooms. Lock latch house keeping just randomly walks in all the time!!
This hotel was a HUGE disappointment. The staff is rude, not really willing to help the clients and the rooms are far from good. Unfortunately is a perfectly-located place with a terrible service.
Shitty rooms. You'll probably get a nicer room at a holiday inn. New box of condoms mysteriously disappeared. I guess they have horny housekeepers. Good for location, but just a filthy feel.
More a youthhostel than a hotel.. Outdated and not very clean. No breakfast. But hey, the price is good, and you're only here to sleep.. Rest of the time you should spend outside and enjoy the B.A...
This could be the best hotel in the city, but their staff is tremendously rude, they want to charge you for everything. They treat you as a thief. But if you only sleep there, then it's okay
The only good thing here is the location. The hotel is very old, dated and badly kept. When I entered the room, I immediately checked our and left to another hotel. All in one word... disgusting!
Most of the staff has an attitude problem... If the time is 7:25 and you ask to info desk about subway, they rudely say "your answer is at 7:30"... Location is ok, but dont communicate with the staff
The worst hotel ever. PERFECT location though, that's why there is more than 3000 guests checking in on daily basis. Way too busy, and old, but they're in the process of renovating, so.. Should be ok.
One of my fav hotels when I go to NyC because of price, location and history. Yes some rooms are small but just ask for an upgrade. Safety box is as the old hotels, private box at the lobby
Room 299 is particularly sad, we got placed there in our first night although we'd paid for and were therefore expecting a double. 299 is a dark and dingy twin.
Keys don't work often. 3 nite stay and had to visit front desk 3 times to reprogram keys. The last time, desk guy argues I was in the wrong room and I had to move to the correct one. After 3 nights?
This hotel had a bed bug epidemic a couple of months ago...the rooms are decent but with the bed bugs before you can't help but buy a bed bug spray while on vacation..great location but crappy hotel
The early check in ( that i paid for) was supposed to be at 10am, according to the hotel's website. I arrived pretty tired and i only got in the room at 11am. And the receptionist was rude!