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Hampton Inn by Hilton

Hotel

Downtown Cleveland, Cleveland

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6.6^/10

ratings

"Great place to stay downtown for a decent rate."(2 Tips)
"Beautiful Rooms, Valet parking (only $3 extra), walking distance to..."(5 Tips)
"Very nice hotel with comfortable rooms."(3 Tips)
"Best is free breakfast"(2 Tips)

37 Tips and reviews

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decent rate
wifi
comfortable rooms
breakfast buffet
complimentary breakfast
waffles
friendly staff
hotel
loud
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Brandy 🍻🏈⚽️December 15, 2012
Been here 5+ times
Beautifully remodeled. The staff is impeccable. We showed up at 1pm when checkin was not until 3 and got right in. I'm loving my choice if hotel right now.
Justin RuggerioMay 24, 2012
Everything here has been nice so far. Even got upgraded to a king bed room even though I booked a cheaper queen room! Nice FD staff too!
Brian RNovember 26, 2012
Very nice hotel with comfortable rooms. Decent rates for a downtown hotel. However, Corey at the front desk will lie directly to your face. Ask for somebody else.
HolliApril 6, 2012
Been here 5+ times
Beautiful Rooms, Valet parking (only $3 extra), walking distance to EVERYTHING!! Easy wifi access and good rates ;) if you can request a room a little higher up, the streets can be loud
Vicki MazikNovember 7, 2012
Friendly staff, good rates, close to everything, comp breakfast, updated rooms & free wifi. I'd stay here again.
Rob TyrieNovember 1, 2016
Been here 5+ times
The service. Everyone wants you to have the best Cleveland experience.
Eneysis PenaNovember 10, 2012
Rooms are small but nice. Staff kind of rude but the valet guys are courteous and very helpful. Internet slooooow. Best is free breakfast
Rachel SchaeferAugust 8, 2012
Been here 5+ times
The rooms are nice - updated and comfortable. Everything nearby seems to close early, however - no nice places to stop in for a drink after 8.
NoirSocialiteMay 31, 2011
Free oven baked cookies@front desk :) complimentary breakfast. Don't get a room that's a even# you'll hear church bells ever hr on the hr. Gets annoying!
Loren BakerSeptember 13, 2013
Stay was awesome. Room was great. Only issue was housekeeping knocking at my door at 9 am
noJune 2, 2012
Awesome place with great service and nice staff. Just need to get hotter water for showers!! Warm showers suck!
Chris FerrettiAugust 3, 2011
Having honors card doesn't seem to have it's perks, get resistance with negotiating rates when other hotels r willing w/o a card. Not user friendly! Refuse to disc $20 to get $100...not good!!
Greg CherokOctober 7, 2016
Been here 10+ times
Great place to stay downtown for a decent rate.
Trish McAlisterOctober 28, 2011
Not the newest Hampton Inn I have ever stayed in (old tv and furnishings), but service was good and room is clean and comfy. Tip... Spend the extra $3 to get valet parking.
Sharon SantiagoJune 3, 2012
Been here 5+ times
Its the cheapest we found in town... but i like it the staff is very nice
Loren BakerSeptember 13, 2013
Chat up the chick who's pouring drinks and she'll double your pour.
Jessica RussellMay 23, 2014
Valet parking only and it wasn't $3. It was $20. Factor that in when choosing a hotel downtown.
Ashton ParsonsJanuary 22, 2013
Impossible to sleep! AC fan moans all night, then at 830am the cleaning crew stood outside the paper thin door to gossip to each other for nearly an hour before I had enough :-/
Tyler MJuly 26, 2011
They're 2 hours late getting our rooms ready. I'm glad we showed up late to give them plenty of time. Also, front desk lady, thanks for being pissed at us for your housekeeping not doing their jobs.
Suzanne HaireMay 30, 2013
Valet parking is no longer only $3 extra....it is now $20 extra...so not terrible but a lot higher than in 2012-one yr, big change in price!
RavenMarch 2, 2016
The breakfast seating area is rather awkward and limited.
Chad JohnsonMay 19, 2012
Been here 5+ times
Everyone here is very helpful and polite. Close to everything downtown.
Patricia GallaugherJune 2, 2012
Use the gym in the IMG bldg. Its awesome!
mstrrrNovember 1, 2013
Don't trust the staff in getting you a cab.. the one they got me (Jonny / Will) charged me $120 for a $65 ride.
Erica CopelandJuly 26, 2021
Not as nice as the price would suggest, but your probably paying for location.
Salvador MonsalveOctober 27, 2022
Parking mafia!
LeeAnn BarnardOctober 23, 2011
No probs here. Room small but clean, ready on time, good breakfast.
Seth WeibelJuly 25, 2013
There valet service is horrible. They have no sense of customer service. The other parts of the hotel are fantastic.
Nicole ShoeSeptember 24, 2012
Breakfast buffet ftw!!! Waffle maker :)
Andrew TrumanMarch 20, 2012
Bummer some of you have had bad experiences here. It's been nothing but top notch for me.
Thomas PuryearNovember 9, 2011
First to stay in renovated room 11/7/2011. Woot!
Kerri EverlyOctober 19, 2011
We called 20 minutes before we arrived to get a room and when we came to check in they told us our reservation was made for the day before...how the hell is that possible??!! Dumb asses.
Gordon KruseJuly 29, 2013
Parking $20 :(
Lins ShaverNovember 21, 2011
The updated rooms were extra nice, staff was ok except for night shift. She was very rude.
Jim MangusJuly 26, 2011
Room still not ready at 5pm?!!! This place is a total clusterfuck - oh and its a Tuesday! What the fuck???
Amar KapadiaJuly 29, 2011
Horrible service! Stay away!
Сергей ЕвлюхинMarch 8, 2016
Мало воды дают 0.2л на 3 дня :) нет холодильника. А в остальном отлично, есть утюг, две кровати..завтраки разные, но одинаково никакие :) вид из окна хороший.

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