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DoubleTree by Hilton

DoubleTree by Hilton

Hotel
Phoenix Gateway, Phoenix
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6.3/10
94
ratings
  • Tips
    Janna H.
    "The buffet breakfast is excellent."(2 Tips)
    Jennifer H.
    "ESPECIALLY THE STAFF"(8 Tips)
Tips and Reviews icon20 Tips and reviews
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  • Jennifer H.heart icon on user image
    Jennifer HalliganMarch 2, 2017
    EVERYTHING IS AMAZING HERE! ESPECIALLY THE STAFF AT THE RESTAURANT AND BAR! (ask for a "Cyndi Cosmo" - you will not be disappointed! Been drinking them since I turned 21 and Im now 35!)
  • Raamesh Keerthi N.heart icon on user image
    Raamesh Keerthi N JSeptember 2, 2017
    Been here 10+ times
    Swimming pool is too good. Two TVs are available inside room. Breakfast is complimentary.
    Upvoted Sep 27
  • Stanford H.
    Stanford HotelsSeptember 9, 2013
    Hotel is located within a 5 min walk of the Phoenix lightrail, which takes you to downtown Phoenix or downtown Tempe! Great for having access to both for events/games at arenas in both cities
  • CK C.
    CK ChungMarch 21, 2013
    This hotel is pretty nice and clean. Staff is great! No hallways, all room doors are outside. The pool seems to get a lot of use, and they have a room-sized gym. Noise from airplanes isn't too bad.
  • adriana a.
    adriana alvarezAugust 15, 2013
    Staff is so very friendly and extremely accommodating. Only con are the 1st floor rooms; bath showers are outdated and cooling ventilation needs to be calibrated.
  • Lauren B.heart icon on user image
    Lauren BAugust 30, 2013
    Been here 100+ times
    Rooms on the fifth and sixth floors are the nicest. Breakfast buffet has a nice selection of hot food with juices and fresh fruit.
  • Jennifer
    JenniferSeptember 23, 2012
    Very accommodating staff, very quick and pleasant to fix a problem with the room. The only thing I can say is that I can't believe that wireless internet isn't free for guests!
  • Martin
    MartinJanuary 2, 2013
    Rooms are outside facing. If you have kids then try to get a room close to the lobby. Rooms do not connect, so if you get two rooms then you have to go outside to get to the other room.
  • Ester C.heart icon on user image
    Ester CampeauMarch 11, 2013
    Good room lay out but our non smoking room and smelled like a bar. Also our blankets and pillowcases has blood splattered on them. Gross! Breakfast was ok, not dinner. I expected more from Hilton.
  • Brian B.
    Brian BerrySeptember 27, 2013
    Staff did a awesome job....the owners of this hotel get it!
  • Steve D.heart icon on user image
    Steve DavisonDecember 22, 2012
    Been here 25+ times
    Diamond members receive a small bag of snacks and 2 bottles of water. Simple but a nice gesture
  • Mark J.heart icon on user image
    Mark JohnstonNovember 24, 2014
    No smoking inside but EVERYWHERE ELSE was fine. There were 3 big trashcan/ashtrays within 30ft of our door. If you want to be able to smoke, this place is for you... If you don't like smoke stay away!
  • Jennifer H.heart icon on user image
    Jennifer HalliganJanuary 3, 2015
    AmAzing staff!!!!!
  • Steve D.heart icon on user image
    Steve DavisonDecember 17, 2012
    Been here 25+ times
    The layout of the rooms here is more like Embassy Suites. Nice.
  • Jason A.
    Jason AbercrombieJuly 21, 2011
    Great staff!
  • Kristina H.
    Kristina HumphreySeptember 30, 2011
    Been here 5+ times
    Try the burger in Belvedere - AMAZING!
  • Janna H.
    Janna H.November 11, 2010
    The buffet breakfast is excellent. All very fresh.
  • Brandon S.
    Brandon S.October 22, 2012
    Having to pay for internet? What is this, 2006? Best viewed with Netscape Navigator 5.0.
  • Bye B.
    Bye ByeMay 28, 2012
    Free Wi-Fi. Yes, please!
  • Adam S.
    Adam SmithMay 7, 2012
    Nice place. Paper thin walls
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