I asked one of the staff for the safety eyes that I need to make stuffed animals. She said they don't have them and I found them anyway. Not very helpful
Framing dept needs a customer service lesson. Came to pick up my order, (previously paid for), but I was made to wait while she helped a customer pick out mats and frames for a custom order.
Creativity starts with Jo-Ann! With the largest selection of... fabrics and the best choices in crafts all under one roof, Jo-Ann leads the way in DIY self-expression. With all it has to offer, Jo-Ann is truly the place where America's sewers and crafters shop, discover and learn!(Show more)