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Beware! If the line is out the door, it probably means they are running grossly inefficient. And probably without any common sense. However, fresh bagels are worth the wait.
Something happened. It's as if their service got better. They hired more people to help with demand. And they executed service quickly with purpose. Something that's been missing.
Jason L. is correct. The ordering process is painfully slow. Can easily be a 15 minute wait just to order. When they opened they had 2 people taking orders and it was much more efficient.
This place has gotten to be an absolute joke. Service is deplorable. Today, waited to be acknowledged by 4 employees (with no line) and then heard one of them call another the "N" word. Done!
Service is slow and bizarrely inefficient. Only had one flavor of bagels bc truck full of "fresh" ones hadn't arrived. I wish panera bread would come put on a clinic for these people.
Einstein Bros.® Bagels is your neighborhood bagel shop. We take... pride in serving you our freshly baked bagels & shmear, the best breakfast sandwich featuring fresh-cracked eggs, as well as fresh-brewed coffee and much more. We’ll have a fresh bagel and cup of coffee ready for you!(Show more)