I don't know what everyone else is talking about. I go here all the time and there always people around to help me, they have everything I need and don't harass me. I never go to any other best buy!
Avoid this store. Patrolled by high-pressure salesmen. Might as well be a carnival with barkers trying to sell tickets for the ring toss. Went in for a coax cable and was harassed for half an hour.
This is the most poorly stocked Best Buy (for media) I've ever shopped in; don't expect to find much of anything but empty racks and titles you probably already own.