Toyota of Cool Springs

Toyota of Cool Springs

Car Dealership and Automotive Repair Shop
Franklin
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6.3/10
41
ratings
  • Tips
    Billy H.
    "Great service department, but the wifi never works."(2 Tips)
    Rachel G.
    "Complimentary lunch on a Saturday"(2 Tips)
Tips and Reviews icon14 Tips and reviews
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  • Carol
    CarolMay 14, 2017
    My experience with Toyota of Cool Springs was very pleasant. My salesman was Brandon, he was terrific! Defiantly made the stress of purchasing a car less stressful. I highly recommend them!
  • Stephanie D.heart icon on user image
    Stephanie DOctober 6, 2017
    Been here 5+ times
    Andrew in the service department was so great this morning when I came in to get my low beam headlight fixed. I was in and out of there in less than 10 minutes! Super kind and efficient.
  • Tori E.
    Tori EppersonSeptember 4, 2014
    See Jessica for a rental! They have wonderful prices and it's a good way to try before you buy.
  • Chris B.
    Chris ByersFebruary 5, 2014
    Been here 5+ times
    If the WiFi doesn't work let an advisor know! With so much traffic a reset sometimes is needed, I will be more than happy to reset it for you!
  • Matt B.heart icon on user image
    Matt BogosianJanuary 21, 2015
    Bought a used truck and the check engine light went off on the way home. They declined to fix it unless I pay.
  • Tiffany B.heart icon on user image
    Tiffany BlountFebruary 26, 2013
    Been here 50+ times
    The waiting area is very nice and the staff is friendly and helpful. They also have free coffee!
  • Nancy
    NancyAugust 5, 2020
    NON-COVID COMPLIANT PRACTICES FOLLOWED HERE! The service is disgusting. We found a half eaten ham and egg burrito in a silver wrapper under the seat that was crawling with ants
  • Billy H.heart icon on user image
    Billy HardinSeptember 13, 2013
    Been here 5+ times
    Great service department, but the wifi never works.
  • Keith T.
    Keith TwitchelDecember 12, 2012
    The parts people are morons and service does things like leaving the skid plate cover off when you have an oil change. The Alexanders do not run good dealerships.
  • Rachel G.
    Rachel GitlinMarch 1, 2014
    Complimentary lunch on a Saturday while I wait for my car to be finished! I like this :)
  • Molly K.
    Molly KentMarch 8, 2012
    Bought the car in January with scratches on the bumper. It's taken about a month and half for them to work me into their service dept. :(
  • Brad J.
    Brad JohnsonAugust 6, 2014
    Been here 10+ times
    Use their online service scheduling for faster service.
  • Bob
    BobNovember 19, 2013
    No more Blimpies
  • Patricia M.
    Patricia MurryApril 27, 2013
    Lunch being served today
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