Staff is useless in assisting in which line to wait. Stood for 1/2 hour in down elevator line as we were never told where lounge line was. Need direction from non existent staff. Hour ill never get bk
While the Observatory on the 97th floor is a popular spot, you'll have an even more memorable experience lounging, cocktail in hand, overlooking the same skyline. Read more
I agree with the other comments of the rude service. They had plenty of window tables and the host refused to allow us to be at the window. We ignored the rude service and enjoyed the night.