The front desk is great - any special request within reason. I asked for everything from dry cleaning services to tape to a flashlight, and they were always cheerful and helpful. Great!
Given a room someone was already in. Slow service issues at the bar and restaurant. Rooms nice, fitness center good. Be a great place to stay if they added a few extra people to speed up service
The Residence Inn Pleasanton is 45 minutes east of San Francisco, nestled in Northern California's Tri-Valley region (including Livermore, Dublin & San Ramon).