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Usually when we come here 4 a vacation it's nice but this trip has been terrible w/ no room service which they didn't tell us till after we tried to order, intruding cleaners, and chaos at the pool
My 3 1/2 yr old kid nearly got bit by two dogs on the property out on the porch over looking the pool when we told the manager he did nothing and asked what is he suppose to do. Ppl w/ kids beware
Cottages need updating. They were dated, not well maintained, dirty and provided only one towel per day!!! AC could only be turned down to a certain temp even though it was 97 degrees outside.
Guest rooms are seriously lacking in available power outlets for guests to use - bring a power strip or be prepared to use your computer and charge your cell phone in the bathroom
We used a town car to get to and from the airport, to dinner,etc. It was much nicer and much less expensive than the hotel's shuttle, which was filthy. The driver's number is 561-799-2444.
The hotel's shuttle is not complimentary. They charged two of us 18 dollars EACH WAY to go to PGA commons...a mile away...in a van that reeked!! Take Admiral Cab instead. MUCH cheaper and clean.
What happens when a place you think you know surprises you? Ask our guests. They've long known PGA National Resort as the place where legends and luxury meet.