We always use them when flying out of Fort Lauderdale. We live in Miami and it is a great service that costs less than an Uber if we did not drive ourselves to the airport.
Don't park at the very back row even though it's covered. It smells and there're monkeys out there. Kid you not. One of the drivers likes to leave veggies out for them. :s
The facility is great. The company's customer service at there 800 number awful. I don't mind being penalized for a mistake I made, but not allowing me to reserve in a diff lot on same day sucks!