Call Kaiser Member services and file a complaint. Many people have called and many more people should. Call member services located in Colorado. Kaiser likes to contain their dirt at the local level.
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Kaiser Permanente's methods are predictable and transparent. Yes they make you wait for prescriptions to stick you on parking fees. Call and file a complaint with member services. WE HAVE THE POWER.
The cafeteria and every vending machine have only diet drinks and water. Can't get a regular non diet drink on hospital grounds. Closest place to get one is Del Taco.
If the waiting time is 20min after you order medicine in the pharmacy & there's a long line to pick up the medicine, try to line up 10 min ahead. When u reach the counter your medicine will be ready!
Monday at 2:00. No parking! Stacked parking on the 4th Floor. Bathrooms in the lobby 2 of 3 had urine on the seats. Lab had 20 some people ahead of us, with ONE intake worker. Understaffed, filthy.
Agreed that parking way too expensive & sucks! I join the fellow impoverished & park on side streets. Screw Kaiser for further penalizing members for stiffing them, coming & going!!!
I don't understand why when you have an appt., and are On time, why do they call you in 20 min. later from your appt. But they want you to be 15min early.
Health care leader whose mission is to keep you healthy. Under-one-roof convenience, 24-hour advice nurse, and online access to manage your health - anytime.