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John Lewis & Partners

John Lewis & Partners

Department Store
London
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8.7/10
1,974
ratings
  • Stars
  • Tips
    R-R ❤.
    "One of my best department stors💞"(7 Tips)
    Q
    "Free Mobile charger station on the top floor."(5 Tips)
    Matt T.
    "Absolutely the best department stores in London."(2 Tips)
    Paola B.
    "... in ground floor (Liz Earle products)"(2 Tips)
Tips and Reviews icon128 Tips and reviews
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  • Leon D.heart icon on user image
    Leon DeriglazovJanuary 4, 2020
    Claiming a price match in-store, don’t waste time talking to sales people: they don’t know the policy. Go straight to the top floor to customer support and they’ll sort it out in minutes.
  • Bashirul Yead R.
    New Apple shop is now open on 5th floor. Partners in that section are Apple certified. Check it out!!
  • Kathryn M.
    Kathryn MillicanAugust 18, 2014
    Staff not as friendly as you would assume. However, great selection and also reasonable prices.
  • Kensal D.
    Kensal DurandFebruary 19, 2013
    just browsing...in the tech section...they have the 85inch ultra-hd tv....wow...!!....urs at a snip £23,000.
  • Joyce C.heart icon on user image
    Joyce ChiaAugust 30, 2015
    Been here 10+ times
    A great department store to has everything.
  • Vincent T.heart icon on user image
    Vincent TanOctober 13, 2016
    Waitrose has a branch in the basement
  • Alexander V.
    Alexander VarleySeptember 25, 2012
    Without walking down the escalators it takes 2 minutes and 30.2 seconds to get from the 5th floor to the Ground floor.
  • Rachel R.heart icon on user image
    Rachel RothNovember 24, 2017
    Staff are very helpful and there is free wifi
  • Deema_Fahad
    Deema_FahadFebruary 3, 2016
    Been here 5+ times
    Directly go to home section or kids .. Beautiful stuff 💕
  • Voda C.heart icon on user image
    Voda CApril 15, 2019
    Always great selection of brands
  • Douglas M.
    Douglas MaitlandJanuary 7, 2013
    Was really disappointed by the Wedding List experience. Not much help or advice. You do get a free hot drink and cake in the coffee shop though.
  • Shams A.heart icon on user image
    Shams AllailSeptember 29, 2016
    Simple and personal shopping experience!
  • Qheart icon on user image
    QJuly 24, 2022
    Been here 5+ times
    Free Mobile charger station on the top floor.
  • Johnheart icon on user image
    JohnJanuary 6, 2017
    Don't expect any fancy brands. Still good mid-range shopping.
  • Duncan M.
    Duncan McintoshOctober 4, 2014
    Expect about 5-10 minute queue wait in the food area during lunch breaks . Escalators take you an age to get around the store ... Good ploy JL
  • Godwyns O.
    Godwyns OOctober 30, 2011
    Been here 10+ times
    One of the best place to shop in London... for quality, respectful & caring customer service
  • Shik M.heart icon on user image
    Shik MNovember 8, 2014
    Been here 5+ times
    Glam.. Glam ... Glam... love the bags.. cream & make up from Clinique .😆
  • ben b.
    ben baileyDecember 19, 2013
    Coffee in 5th floor not 3rd if want to avoid the kids!
  • Mohammad A.
    Mohammad AbdullahAugust 24, 2012
    Been here 5+ times
    If you want good service and the perfect price and return policy, shop here... and nowhere else.
  • Sheaffer P.
    Sheaffer PenMarch 8, 2012
    The stationery department has moved to the lower ground floor. Check us out!
  • Paul R.
    Paul RidoutJanuary 20, 2013
    No wonder high st retail is having problems. The tv/hifi sales people don't have a clue. They just list £500 of our trade by their ineptitude.
  • Energya Therapies by Paola Bassanese
    Very impressed with product knowledge of Liz Earle products in the cosmetic department
  • Bruno B.
    Bruno B.December 1, 2015
    You can find the same items on Amazon for much less...
  • R-R ❤.heart icon on user image
    R-R ❤️June 1, 2016
    One of my best department stors💞
  • Mohammedheart icon on user image
    MohammedJanuary 23, 2016
    Best store for shopping
  • Alessio F.
    Alessio FranceschelliNovember 4, 2014
    Head up to the toys floor for awesome Lego constructions!
  • Paola B.
    Paola Bassanese EnergyaJanuary 16, 2012
    Great customers service at cosmetics in ground floor (Liz Earle products)
  • Shirley C.
    Shirley CooneyMarch 10, 2012
    Afternoon tea at the brasserie is well worth it as a treat.
  • Geoffrey S.
    Geoffrey SFebruary 14, 2012
    Been here 5+ times
    Long queues in the Food Hall at lunchtime, but they move pretty fast.
  • Vincent T.heart icon on user image
    Vincent TanOctober 13, 2016
    Looks a lot less tired and more interesting than before
  • Abu Aya K.heart icon on user image
    Abu Aya KDSeptember 25, 2015
    Amazing store
  • Anton P.
    Anton PerreauJuly 10, 2013
    Been here 5+ times
    Avoid peak times and come in the morning. Bliss!
  • Nikesh A.
    Nikesh AsharNovember 1, 2011
    First Tuesday of every month there's free wine tasting from 6pm!
  • Daniel W.
    Daniel WoodallDecember 12, 2010
    Friendly knowledgeble staff in Apple Computer area on 5th Floor+john lewis 2 year warranty beats Apple store.
  • Neil S.
    Neil SaundersMarch 18, 2013
    Been here 5+ times
    For Chinese visitors, John Lewis Oxford Street accepts China Union Pay.
  • James G.
    James GreigNovember 9, 2012
    Been here 10+ times
    On this occasion, better than Liberty for wedding presents.
  • Faris J.
    Faris JeddawiAugust 21, 2011
    Best Place for furniture specially the bedding section
  • Iheart icon on user image
    IFebruary 13, 2016
    The John Lewis flagship store
  • Katerina A.heart icon on user image
    Katerina AnnaAugust 14, 2015
    Been here 5+ times
    Staff is so helpful
  • Londonist
    LondonistMarch 15, 2011
    Check out the Barbara Hepworth sculpture on the eastern outer wall.
  • Nigel A.
    Nigel AtkinsonMay 16, 2013
    Take in the view from customer services on the 5th floor.
  • M
    MAugust 31, 2011
    Been here 10+ times
    Due to refurbishment, this has been moved to where the toys used to be.
  • Katie P.
    Katie PriestleyJanuary 15, 2010
    Great selection of Lulu Guinness handbags at John Lewis Oxford Street. I love her designs, so unique and feminine.
  • Jessica A.heart icon on user image
    Jessica AnsaldiSeptember 27, 2016
    Never any staff to assist. Not helpful when they do. More selection online. Wrong pricing and low on stock.
  • Craig R.
    Craig RogersNovember 29, 2013
    What a lovely Christmas Shop
  • Bheart icon on user image
    BApril 4, 2016
    Always come in here for toilets
  • Simon F.
    Simon FrancisDecember 23, 2010
    Won't price match Internet prices or pics. You have to buy the product at ticket price then they go check the rival store you tell them about.
  • istring
    istringOctober 11, 2010
    Great baby friendly coffee shop next to the baby dept.
  • Vikram S.
    Vikram SubramaniamDecember 20, 2012
    Budget at least a half hour for your VAT refund forms. The wait time is long.
  • Erin M.
    Erin McGannOctober 24, 2010
    Brasserie great for toddlers, lots of space & high chairs.
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