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- Amanda HaddockOctober 21, 2013Gold club check-in is in the middle of the garage - in the heat - while regular check-in is inside in the AC. :-(
- Matt FerrinJanuary 12, 2021Upgraded to a convertible and literally worked half the time. Called to complain/replace and zero response and on hold for over an hour each time. Go to Enterprise. Hertz was a huge dissappointment
- Justin MartiniApril 7, 2014AVOID AVOID AVOID. Stole $111 from me via "upgrade fee" for a compact car that was the only one available. Refuses to assist me. Manager David Lee refused to help and gave me fake cell number
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