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Hertz

Hertz

Rental Car Location
Orlando International Airport, Orlando
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6.2/10
107
ratings
  • Tips
    Miss Nellom
    "... use Hertz since as a AAA Members we're entitle to all these special..."(2 Tips)
    Simon Q.
    "Bring a book to read while you wait in the line."(2 Tips)
Tips and Reviews icon35 Tips and reviews
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  • Alex S.heart icon on user image
    Alex SolorzanoJanuary 22, 2015
    If you're a AAA member, you get a free car seat and 1 free additional driver. Don't let them tell you otherwise. Wholesale reservations through Pleasant Holidays DO COUNT. Don't let them charge you.
    Upvoted 3 weeks ago
  • Matthew P.heart icon on user image
    Matthew PhillipsOctober 29, 2015
    I'm a Hertz #1 Gold member and I got a high-mileage, beat-up car. The agent was rude when I asked about recording the damage before leaving. Take a hotel shuttle bus and call über.
  • Alissa D.
    Alissa DarrowOctober 21, 2011
    We got a Toyota RAV4 and it fit four large suitcases and had plenty of room. The people behind the counter were super nice and we got our car quickly.
  • Felicia F.
    Felicia FetteJanuary 28, 2016
    They overcharged me and provided a dirty car with malfunctioning locks. This led to me and my son getting locked out on a cold remote beach. Yet Hertz only refunded a small part of what I (over)paid.
  • Rachel
    RachelSeptember 15, 2012
    Motor Club of America members get up to 40% off. Join MCA today, much better than AAA. only $19.95/mo http://tvcmatrix.com/raechizyl
  • Jennifer C.
    Jennifer CSeptember 11, 2014
    Make sure you have cash/quarters for tolls to avoid their daily charge (4.95 pluss toll amount) to use the sunpass/ezpass.
  • Miss Nellom
    Miss NellomSeptember 4, 2012
    Was going to use Hertz since as a AAA Members we're entitle to all these special "discounts & perks" However, it's too much hassle to get the.. The prices are too high & the perks aren't really perks.
  • James S.
    James SantsaverJuly 6, 2011
    Been here 5+ times
    You might want to consider renting from another company. I am #1 Gold and they always give mr cars with more than 30k miles on them.
  • David O.
    David ObelczJune 24, 2014
    Been here 5+ times
    They take slow to a whole new level
  • Cristy F.
    Cristy FletcherApril 9, 2014
    Make sure you have cash and coins for all the toll roads!
  • Simon Q.
    Simon QuigleyMay 3, 2014
    Bring a book to read while you wait in the line.
  • Randy A.heart icon on user image
    Randy AustinOctober 14, 2014
    Two managers who refuse to run one of the terminals while the line grows and grows! Poor form for Hertz!
  • MyssDebb S.
    MyssDebb SMarch 1, 2012
    Been here 5+ times
    Love Hertz! Saved $435 in underaged driver fees on a monthly rental...can't beat that!!!
  • David O.
    David ObelczMay 2, 2013
    Been here 5+ times
    Be ready to wait in line, and wait, and wait, and wait. Between the language barrier of tourists, people who don't have reservations, and those arguing over security deposits.
  • Ken G.heart icon on user image
    Ken GrossApril 7, 2023
    Always great service.
  • Eirik E.
    Eirik EidsvikAugust 10, 2014
    WARNING, DO NOT RENT A CAR HERE. WORST SERVICE EVER. Sorry about the CAPS, just making sure people understand not to rent a car here.
  • Ray B.heart icon on user image
    Ray BarthMay 1, 2015
    Do NOT rent from this location!!! "Estimated charges" added for over $300 to my online, prepaid amount. 8days of attempting to contest the charges and NO ONE ever called back in spite of assurances
  • Lauren C.
    Lauren ColbyAugust 10, 2011
    I like them, they gave us a Mercedes Benz
  • Egon O.
    Egon OertelDecember 27, 2013
    Do not rent your car here. No respect with the client!
  • Anna C.
    Anna CJuly 21, 2013
    They could do a better job cleaning out the cars. Some kind of gross goop in there.
  • Jayzen P.
    Jayzen PatriaNovember 10, 2013
    Been here 5+ times
    They can't ever get it right here!
  • SHAR H.
    SHAR HAZELNovember 11, 2011
    Hertz is always #1 for me.
  • JOheart icon on user image
    JOMarch 11, 2014
    Slowest counter in the world.
  • Juan Carlos B.
    Juan Carlos BetancourtJanuary 29, 2023
    Service really sucks .. and too slow btw
  • Kerwin P.
    Kerwin PJune 14, 2013
    By far the worst experience I've ever had renting a vehicle! My family of four had a reservation booked through Expedia for an economy class car and the person behind the counter gave me a Fiat 500...
  • Aydın B.
    Aydın BuluçAugust 1, 2013
    Longest line ever, avoid like plague
  • Beaute S.
    Don't rent any care at Hertz.. Very bad service
  • Gabby G.
    Gabby GlaserJuly 11, 2012
    AWFUL! Service was horrible! Try somewhere else for your rental car needs.
  • Kent
    KentMay 25, 2013
    Avoid. Long lines, very poor customer service here. Never again.
  • Mirella R.
    Mirella RussellMarch 5, 2014
    Worst place to rent a car, never come here!
  • Jess L.
    Jess LSeptember 3, 2011
    Slowest. Line. Ever.
  • Greivin C.heart icon on user image
    Greivin CamachoJanuary 26, 2017
    Excelente servicio de renta de vehículos
  • Patricia S.
    Patricia S.November 12, 2014
    Devolução rápida, sem cobranças de taxas extras, recomendo !
  • Patricia S.
    Patricia S.November 8, 2014
    Devolvi o carro rapidamente, sem burocracia, tudo muito tranquilo
  • Fernando M.heart icon on user image
    Fernando MarubayashiOctober 3, 2015
    Atendimento padrão! Carros novos
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