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Hertz

Hertz

Rental Car Location
Atlanta
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6.7/10
193
ratings
  • Tips
    Ariel T.
    "Reserving car ahead of time saved us no time whatsoever."(2 Tips)
    Arch S.
    "Get off exit 73 for gas stations!"(2 Tips)
    Tim
    "satellite booster in the garages so the GPS"(3 Tips)
    Harry W.
    "Very helpful staff."(2 Tips)
Tips and Reviews icon33 Tips and reviews
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  • Nicolas P.heart icon on user image
    Nicolas PrattJuly 31, 2012
    Make sure to check your car registration, and license plate expiration dates before you leave the facilities.
    Upvoted Oct 20
  • Karla T.
    Karla T.September 5, 2011
    They dropped my family (we have two kids ages 5 and 3) off at ticketing when we were enroute back to PHL. They saw what we were dealing with and offered to help. Wonderful!
  • Tim
    TimMarch 4, 2013
    I wish the rental car companies would put a satellite booster in the garages so the GPS would work prior to departure from the garage. Seems pretty common sense to me.
  • Donovan D.heart icon on user image
    Donovan DasherDecember 7, 2018
    Very friendly! Clearly marked signs to get you where you need to go, both renting and returning.
  • Rae Q.
    Rae QuigleyOctober 11, 2014
    Perhaps they should go over the promo codes, payments, prices and other things involved in the contract when you get the car instead of waiting until you drop it off and have a flight to catch...
  • Harry W.heart icon on user image
    Harry WahlgrenFebruary 18, 2019
    Very helpful staff. Tons of cars to select. Painless car rental.
  • Michael P.
    Michael PoseyJuly 2, 2010
    New ATL center is hard to get to, but here's a tip: get on Camp Creek Pkwy as you used to, take first R after the BP gas station, take left on side rd just b4 garage, enter via employee entrance.
  • Gary B.
    Gary BarrettApril 25, 2023
    Great deals on EVs!
  • Enrique G.heart icon on user image
    I think service is good and fast
  • Marty M.
    Marty MillerJune 12, 2013
    Had no problems with this rental. Everything went smoothly.
  • Robert W.
    Robert WilsonMay 22, 2012
    Been here 5+ times
    A reservation does not seem to mean there will be a car
  • Rich B.
    Rich BosaaenJune 12, 2017
    Most times I love hertz but the car return ladies we missing the point of customer service. Refusing to give a receipt. Arguing with me about the receipt.
  • Stephanie P.heart icon on user image
    Stephanie PollakOctober 9, 2019
    Did not have the car we reserved available nor did they honor the price point from united airlines deal
  • Karl R.
    Karl RundlesJuly 26, 2013
    Been here 5+ times
    Dedtra. And Valerie got Gold members on point
  • Mark W.
    Mark WyrickOctober 16, 2022
    Hour wait for reserved car.
  • Christina J.
    Christina JohnsonFebruary 24, 2013
    There is ONE employee checking in returns on a Sunday evening. That doesn't seem too logical.
  • Jamil B.
    Jamil BuieNovember 6, 2011
    Check your receipt and make the checker tell you amount. Question addition fees and ask for an explanation if charges are applied
  • Treva B.
    Treva BarnesJanuary 14, 2012
    You can get a good deal with Hertz through Priceline.com.
  • Arch S.
    Arch StantonAugust 15, 2011
    Get off exit 73 for gas stations! Shell and Chevron right there
  • Jack S.heart icon on user image
    Jack SchulerAugust 30, 2013
    Go to the bathroom before waiting in this long line!
  • Jennifer T.
    Jennifer TommervikSeptember 20, 2011
    Use the kiosk, it's way faster.
  • Chris H.
    Chris HrubeshAugust 11, 2011
    They give a free bottle of water at check in. What are they trying to cover up?
  • Will M.heart icon on user image
    Will McGinnisFebruary 5, 2014
    The worst run facility I've encountered in all my travels. Customer service is the last thing on the Hertz Employees minds.
  • Lauren S.
    Lauren SchulteMay 2, 2012
    Reserved a car and still had to wait over an hour after 12 hours of travel. Not happy Hertz.
  • France C.
    France ChampassakOctober 1, 2011
    Pricey even w a AAA discount
  • Ariel T.
    Ariel TusaOctober 14, 2013
    not that satisfied. Reserving car ahead of time saved us no time whatsoever. They tried to charge us more and were super slow
  • John A.
    John AttawayMay 2, 2013
    These people are idiots never book a car with them. They ran out of cars. How do you run out of cars?
  • Ed K.
    Ed KlessJanuary 13, 2010
    Make sure you follow the signs and not navigation system for the correct route.
  • 👸Cindyrella
    👸CindyrellaSeptember 21, 2012
    Stay clear of this place. Cancelled and went w Avis.
  • Will M.heart icon on user image
    Will McGinnisSeptember 21, 2011
    Don't use the virtual stand. Takes 10 minutes longer. Not worth the cool factor.
  • Adam B.
    Adam BrownFebruary 28, 2012
    Been here 100+ times
    Don't reserve on a Tuesday AM. 4/5 weeks with NO CARS. Been traveling for 15 yrs. & NEVER seen such a poorly run location.
  • matthew H.
    matthew H.August 16, 2010
    They never get my rental right
  • James P.
    James PendergrassAugust 9, 2011
    Awful service...smoked in cars.
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