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- Nicolas PrattJuly 31, 2012Make sure to check your car registration, and license plate expiration dates before you leave the facilities.Upvoted Oct 20
- Karla T.September 5, 2011They dropped my family (we have two kids ages 5 and 3) off at ticketing when we were enroute back to PHL. They saw what we were dealing with and offered to help. Wonderful!
- TimMarch 4, 2013I wish the rental car companies would put a satellite booster in the garages so the GPS would work prior to departure from the garage. Seems pretty common sense to me.
- Donovan DasherDecember 7, 2018Very friendly! Clearly marked signs to get you where you need to go, both renting and returning.
- Rae QuigleyOctober 11, 2014Perhaps they should go over the promo codes, payments, prices and other things involved in the contract when you get the car instead of waiting until you drop it off and have a flight to catch...
- Michael PoseyJuly 2, 2010New ATL center is hard to get to, but here's a tip: get on Camp Creek Pkwy as you used to, take first R after the BP gas station, take left on side rd just b4 garage, enter via employee entrance.
- Rich BosaaenJune 12, 2017Most times I love hertz but the car return ladies we missing the point of customer service. Refusing to give a receipt. Arguing with me about the receipt.
- Stephanie PollakOctober 9, 2019Did not have the car we reserved available nor did they honor the price point from united airlines deal
- Christina JohnsonFebruary 24, 2013There is ONE employee checking in returns on a Sunday evening. That doesn't seem too logical.
- Jamil BuieNovember 6, 2011Check your receipt and make the checker tell you amount. Question addition fees and ask for an explanation if charges are applied
- Chris HrubeshAugust 11, 2011They give a free bottle of water at check in. What are they trying to cover up?
- Will McGinnisFebruary 5, 2014The worst run facility I've encountered in all my travels. Customer service is the last thing on the Hertz Employees minds.
- Lauren SchulteMay 2, 2012Reserved a car and still had to wait over an hour after 12 hours of travel. Not happy Hertz.
- Ariel TusaOctober 14, 2013not that satisfied. Reserving car ahead of time saved us no time whatsoever. They tried to charge us more and were super slow
- John AttawayMay 2, 2013These people are idiots never book a car with them. They ran out of cars. How do you run out of cars?
- Ed KlessJanuary 13, 2010Make sure you follow the signs and not navigation system for the correct route.
- Will McGinnisSeptember 21, 2011Don't use the virtual stand. Takes 10 minutes longer. Not worth the cool factor.
- Don't reserve on a Tuesday AM. 4/5 weeks with NO CARS. Been traveling for 15 yrs. & NEVER seen such a poorly run location.