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Rental Car Location
Eastwick - Southwest Philadelphia, Philadelphia
"Yes, Victor is very nice and courteous."(2 Tips)
"midsize online to book"(2 Tips)
"problems from pick-up at the airport to delivery of the car..."(2 Tips)
"Long line 1 attendant."(4 Tips)
39 Tips and reviewsFilter:
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Juan Camilo CamargoSeptember 19, 2013Better off walking and crossing street if flying out of terminals D or E than waiting for shuttle.
Ryan CecilianiJuly 21, 2013If you walk through the parking deck, you end up at the rental car area. No waiting and you get to shake of the discomfort of the plane!
Richie Stephens EasyCare Landscaping LLCSeptember 21, 2016Good place to rent a car. Quick and fast service with shuttle buses free to take you to the airport- No cars bigger than a midsize online to book, but when you get here all the cars are here. They just want you to upgrade pay extra.
Simply amazing how slow this location is!! Doesn't matter coming or going total lack of respect for customer time!- Good people, no issues, no problems from pick-up at the airport to delivery of the car... and then the return just as smooth.
The slowest location. Book another company if traveling to Philly.
MeMay 9, 2014The manager refused to help me when there were 15 people in line behind me and if already been waiting in line for an hour. He went back in his glass box and closed the door. Completely useless.
Jonathan FJanuary 2, 2013...The shuttle interval is extremely slow. . Sometimes they are so slow they come in twos....and then you wait for another 20 min. If you miss it.
Save yourself the stress and rent from someone else. At least an hour wait for an economy car when I had a reservation for an SUV. Prepaid so nothing they could do about the price.
Paul TuminaroJune 20, 2012Tekia doesn't do her job. I tried 2 hand her my keys and she told me it wasn't her job and that I should miss my bus to put the keys in the car. And I'm in the Presidents circle!
Hope RobbNovember 5, 2013Had to take an Avis shuttle because the Hertz bus did not come around for over 25 minutes... Make sure you have some wiggle room with your time!
Matt OverstreetMarch 6, 2011Had a great experience. Quick check in and out. Shuttle was pretty quick
Do the Hertz shuttles run as frequently as other companies? Not exactly.
This Hertz sucks. Cars not in spots. Not enough employees at the desks. Long stretches between shuttles. Give yourself more time than should be necessary.
Bryan ButlerApril 30, 2013Early morning shuttles appear not to run frequently but could just be timing.
Dennis GrimmMay 6, 2014Super slow. Been here multiple times & they have no problem wasting your time.
Marcelo AOctober 7, 2013Worst hertz facility ever! Good luck if it's raining. Car return lot is on open air.
Andrew TassoAugust 6, 2012This place is a mess. Understaffed and totally incapable of properly handling customer service. I won't be renting here again.
Ashley TurjanicaJuly 15, 2012Terrible experience. There was no inspection sticker on the Hertz vehicle we rented and we were pulled over by a police officer and issued a warning. This was a complete inconvenience.
Demian CaponiNovember 5, 2010unbelievably slow service. it's like they've never checked in a car before.
Dave AngelFebruary 15, 2013Why have a shuttle running with the doors open if you are out of service.? Pitiful, Hertz.
Em SauceNovember 24, 2016The most awful customer service ever. Not that they give a crap about me as a customer or my time.
Kristin HensonJune 24, 2011Never again! Aleigha is the worst cust service rep ever, but they all seemed pretty bad. Horrible service.
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Hertz
1 Arrivals Rd (at PHL Airport)
Philadelphia, PA 19153
United States
Philadelphia, PA 19153
United States
Hertz. We're here to get you there. Experience our best fleet ever and award-winning speed, service and innovation from 10,000+ worldwide locations.
Open (Show more)
- Mon–Sun
- 24 Hours
(215) 492-7205
Features
Credit Cards
Yes (incl. American Express)
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Other places inside Philadelphia International Airport
Appears on 6 lists
Created by Rick Barsalou
9 itemsTrains, planes and automobiles
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