12 Tips and reviews
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- Michael MarcianoApril 26, 2013230AM & I've got to tell you. Randy & the Hurtz team made my night, a day of delays & frustrations he made me laugh & sent me on my way. Thank you. PS. Put this one on my wish list for next time ;)
- Joel HumphreyApril 7, 2013Waited in line for 45 minutes due to them not having enough cars to fill reservations. Attempted to charge me a different rate than what I was given online, went outside and it was the wrong class car
- David MinkinDecember 26, 2012This the most terrible, inefficient car rental experience of my life. Prepare for long lines and no cars (even when you have a reservation). Go to Avis instead and save yourself a headache.
- Steven FriedenthalSeptember 14, 2012First called Hertz 800 number to add a day, wanted over $500. Call local and got day for $35.
- Paul BenenatiDecember 29, 2018Had a AAA reservation, they ignored and charged me $120/day for a compact car. Took 2 hours to straighten out
- Phillip KimJuly 31, 2015This Hertz location is particularly terrible. Slow service, long waits, no regard for service. Watch out for them trying to add on unrequested charges!
- Rachel AndrewsMay 25, 2012Are you serious? Griselda took over 20 minutes to process a request and STOPPED assisting us half way through to help a ruder customer who barged in line to ask a question! Thumbs down. >:(
- Kendra A.September 7, 2013Run, don't walk, to another rental company. The customer service here is atrocious.
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