54 Tips and reviews
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- Kyra KilianJuly 6, 2018Fast in and out. Enjoyed picking our own car. We chose one, then changed our mind. It was nice to be able to just go to a different car.Upvoted Jul 22
- Edward LeeMarch 21, 2013This Hertz has the mobile alerts system. I got an email with the make, stall location and model of the car by email. By following a link I was also able to select from an inventory of available cars.Upvoted 3 weeks ago
- SK McDanielApril 28, 2015tip - dont rent from here! if you do, wash the car floors or whatever the hell they want to avoid $50 cleaning charge. others charged for outside dings so make sure to do detailed pre-trip report also
- For those that look at Managers special , know that at each location it will be the type of car they have the most of. In Denver that is a truck or minivan
- Teresa HFebruary 24, 2023The people there are ridiculously rude and have no knowledge of the cars they have to offer...Very busy, and it's always a fight for decent cars at the president's circle
- Ben N Ramie BensonSeptember 27, 2019I just think it's ridiculous how impossible it is to speak to an actual person at this location. I called 5 times and I just kept getting transferred to the people in India.
- Make sure to get a rental car for Denver, it's not the most easily walkable city.
- DoubleDeuceFebruary 17, 2017Myeh. Duct tape all over my vehicle including holding the gas tank closed.
- Go gold, so worth it! Find your name on the board get in and go
- Andy EllisJanuary 19, 2018Paying extra for ski racks and winter tires sounds reasonable (and probably is) but disappointing the racks can't be locked
- Robert AdamsJanuary 7, 2014The first car had an electrical problem which cost me $15 for a new AC/USB adapter and an hour of drive time. The 2nd car was an empty stall but the 3rd car worked. No apologies from the first rep.
- Lindsey SmithsonOctober 30, 2014The buses run on a quick schedule and they have tables to sit at while you wait.
- Noble StaffordJune 19, 2013Arrived with a reservation along with 20+ others on a Tuesday night. No cars available for anyone, even those with status. Absurd.
- Nathan NicholasJanuary 1, 2015Don't expect things to go your way or for you to get out in a hurry. Lots of employees more concerned about heating the coffee than helping the long line of customers.
- Tom LongmireJuly 20, 2013Friday night at 7PM and they have only one person working inside. No one checking in outside. "They all get off at 6:30". Not the best practice.
- HildaOctober 12, 2013Trying to rent a car here is crazy the on line representatives get frustrated because of their lack of training. The lady trying to direct traffic in the lobby only confuses everyone Book on line!
- Sean SchneyerJanuary 4, 2012Ask about courtesy airport drop off. They'll take you direct to your gate in your rental car!
- Ta HJune 18, 2022Interesting. No cars here as far as the eye can see. Just a long line of people waiting and hoping
- The car selection is HORRIBLE! Yaris? Really? My company needs to go back to National ASAP!
- Note that the courtesy shuttle buses can only pick-up passengers on Island 4 on both sides of the terminal. Passenger drop-off/unloading is done at the baggage claim curb.
- TJ StyersJune 14, 2013I hate this place. Its 90 degrees inside so people are impressed with the new fountain in the waiting area which is me... bright red and mad as hell about every Hertz being a suitable hell.
- Starla CosmicApril 18, 2013Be prepared to walk in circles just to get to a stall that has no car...come on people it's freezing over here where's my f#%king car!!!! Brrrrrrrr fmao
- Juan RiosMay 28, 2011It's nice to have a car waiting for you, instead of you having to waiting to get a car.
- Be sure to save your receipt after you refuel your vehicle. I've been mistakenly charged for gas multiple times after filling up.
- Ramon GomezJune 19, 2013Dont bother using the gold service. Your name will never be on the board anyways.
- Emi RabeJune 13, 2014Understaffed. And those that are here? Clearly haven't had their coffee. Been waiting two hours with the worst customer service I've ever seen and still no car.
- Worst gold service rarely have name on board and exiting is taking a lot longer over the last couple of months
- Jarrell McAwesomeNovember 12, 2011They will find any way to rip you off on gas fill up charges. Customer svc guy named Lamont is a prick.
- Janessa WardlawJuly 12, 2014Got a quote prior to arrival for 450, at check in went up to 800. Ridiculous, such a scam.
- Jay BuysOctober 20, 2016This place is horribly unorganized. Waited in line for an hour just to pick up a pre-paid rental.
- Erica DeeneyJune 18, 2014EVERYONE working was incredibly rude. You would be better off going to Avis or Budget.
- Jonathan LucasSeptember 29, 2011Service is slow when returning cars. Arrive early and be ready to wait.
- Slowest Hertz in US, make sure you have 30 minutes to leave exit gates
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