The atmosphere is fun, loud and fun. staff is friendly but unorganized. It took almost 30 minutes for my order because they forgot to put it in, however the food redeemed this eatery. call ahead.
Customer service was terrible. Burger was gross. Shake was milky and warm. I'be been in Harlem for 5 years and this is the biggest disappointment that's opened in the area so far. Way overhyped.
Make sure you check your receipt before leaving!! I got home and two of the four items I ordered were completely messed up. Not a good way to start off a new business.