I would like to highlight that the cheesecake was below average. But, we had very bad experience with unreasonable and unacceptable addition of 12.5% as service charge and we asked them to remove it.
Afternoon tea was good, but extremely overpriced if you want to have champagne (19£/glass). Many other options in London w/ equal quality offer champagne included. Had to wait 30 mins to get our bill.
While they lose major points for having only wired internet in the rooms for $$ (get with the program and get free wifi, ugh), they've got a killer location and unbeatable rates on Priceline ($160!)
Paying £35 as a minimum charge per person in addition to what we had to pay for the order? I don't think a 5-stars hotel should do that! We ended up paying £150 for a £30 order!
Way overrated. Good location but the hotel is oldish and stuffy and not worth it. The room was really plain with views to an ugly courtyard. And no pool and no WiFi !!
Immerse yourself in 5-star luxury at JW Marriott Grosvenor House London in Mayfair. Our iconic Park Lane hotel offers elegant rooms and suites with deluxe amenities, outstanding dining, a fitness centre and impeccable event venues.