Custom House Hotel

(Now Closed)

Hotel

Custom House, London

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Custom House Hotel

21 Tips and reviews

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DHR.comMarch 11, 2013
Quiet, clean and very comfortable rooms... A bit far from downtown, but a great place to relax and enjoy some far east cuisine.
Otel.comJune 8, 2012
Love Chinese food? No need to leave this hotel for some; just head to the Ho Lee Chinese Restaurant which serves Chinese, Japanese and Vietnamese delicacies.
Andy McGurkJuly 20, 2011
A good hotel, look on Dhr.com etc for excellent rates, right on the dlr,30 mins from Westminster or O2. Clean and comfortable.
JuhaOctober 25, 2011
Been here 5+ times
Clean, quiet although basic rooms. There's nothing wrong with this hotel, but if you're seeking for luxury or planning to really spend time indoors, you might want to choose another place to stay.
Phil BowenFebruary 21, 2012
Lumpy beds and compact toilets and showers. If you are going to pay 11.95 for the full English then make sure you get in there at 7am and fill your plate to the max. Overall 3/10
AndréAugust 10, 2013
Absolutely HORRIBLE breakfast! The second worse I have ever had (the worse being another London Hotel). Go out and grab some breakfast instead! The rooms are small but ok! I would come back.
Kevin O'DonnellOctober 8, 2012
Been here 5+ times
Woken up at 2am by Mouse in my room. Construction work on first floor blamed ( I was on 3rd floor). Spend an extra £20 and stay in the Ibis.
Otel.comMarch 11, 2013
If you are into nice, clean and basic rooms, this hotel gives you what you want.
Tariq AleidanJune 30, 2012
Nice hotel and clean, friendly staff, but very far a way from the down center
John ChildsDecember 22, 2010
Cafe actually pretty decent, got a good burger/fries at reasonable prices (for London)
RikevSeptember 6, 2011
Been here 5+ times
Rooms can be a lottery in quality, but the 4 person apartment rooms are incredibly good for their cost.
Paul HunterFebruary 27, 2013
Weird hotel. Tiny little prison cell rooms. Perfect for Noddy.
Jonathan ButterfieldSeptember 22, 2011
Flash back to 1970's, terrable beds, caravan style WC/shower, 12.5% service charge in the chinese, and a lift with no saftey sensors, well custom house complete crap
Iain SmithDecember 7, 2010
Good Hote & breakfast, awesome if ur going to the Excel.
marcelle ramalhoOctober 8, 2010
Been here 10+ times
clean, cheap, good breakfast but is very far from downtown.
Cristina VelazquezJuly 7, 2013
The worse hotel of The history
Phil NodenApril 11, 2011
If you're looking for a bog standard room at a low cost. Go to the etap
Andy ThompsonJanuary 20, 2011
Watch out for the service charge in the Chinese below the hotel
Stu FosterNovember 10, 2010
Disastrously shite hotel - if you like caravanesque toilets in your room get involved - otherwise avoid
StephenJanuary 31, 2013
Such a bad hotel my only would be this - avoid this shit hole like the plague. Terrible service, terrible hotel.
Rob CarrolAugust 2, 2011
Shit. Makes the Ibis look palacial.

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