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Aeropuerto Internacional Benito Juárez Ciudad de México (MEX)

Mexico City Benito Juárez International Airport (MEX)

(Aeropuerto Internacional Benito Juárez Ciudad de México)
International Airport
Peñón de los Baños, Ciudad de México
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7.5/10
32,907
ratings
  • Tips
    Chuck L.
    "Your gate will change three times before your flight leaves."(37 Tips)
    George V.
    "Necesitamos otro aeropuerto en el DF... o al menos mas pistas (ratatouille)..."(11 Tips)
    Andrea B.
    "Patience is a must when you arrive... Very long immigration lines."(22 Tips)
    Carlos S.
    "muy pendiente (ski slopes) de los vuelos que a veces no actualizan las pantallas"(4 Tips)
Tips and Reviews icon483 Tips and reviews
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  • Roy S.
    Roy SosaAugust 19, 2014
    Been here 5+ times
    If you are hungry and have a few minutes to spare, remember that the best restaurants are located outside of the security area.
  • Javier Q.
    Javier QuinteroDecember 30, 2018
    The airport is old, confusing and dirty. Information on screens is incomplete and inaccurate so you need to ask about your flight on a counter and they make you make a line for that. Be prepared!
  • Amy M.
    Amy MarAugust 16, 2013
    The Internet username is starbucks@infinitummovil and the password is mocha12. I don't know how often they change it but I think every store gives you a different user and pass if you buy something.
  • Tomek S.heart icon on user image
    Tomek SurdelNovember 17, 2021
    Been here 5+ times
    This airport is a messy disaster. Overcrowded, with long queues everywhere… The biggest chaos is on the arrival side. Connections are a nightmare. Definitely to be avoid as a transit airport!
  • Pierre V.
    Pierre VerdonAugust 12, 2013
    Huge airport. Numerous place to plug in your computer/smartphone. One more thing: you can find some free wifi connections (international and national departures).
  • Ferni R.heart icon on user image
    Ferni RichieDecember 4, 2016
    Been here 10+ times
    Always busy... watch your luggage at all times, watch yourself for any golf cars around... visit the VIP lounges... best service ever!
  • Paulina D.
    Paulina DuránSeptember 30, 2019
    Been here 10+ times
    If you need a massage, go to the 2nd floor in Terminal 1 (close to the Telcel Service Desk and the Post Office) :)
  • Brian S.heart icon on user image
    Brian StraussMarch 15, 2019
    Hey, not bad! Close to downtown and lacking the hordes of resort and timeshare sales people that greet you emerging from customs at many Mexico resort city airports. Tons of shopping but no good food.
  • djcroft™ ®.
    djcroft™ ®December 27, 2013
    ...if you want free wi-fi...you need to buy to any stores/shops to get the password...:)
  • Jamison N.heart icon on user image
    Jamison NgMarch 9, 2014
    Been here 25+ times
    Take the metro to the city-center from Terminal 1 for only 5 pesos!
  • Daniel R.heart icon on user image
    Daniel RoyJanuary 25, 2015
    Of you're coming from a domestic flight to an international one or vice versa, be aware you may have to change terminals. Train between terminals is free with itinerary.
  • Albert C.heart icon on user image
    Albert CeaJuly 26, 2016
    Been here 25+ times
    God help you if you're flying in from south America to terminal 1. It will take you 1 to 2 hours to get your luggage. They also make you use a baggage porter.
  • Kat Y.heart icon on user image
    Kat YaitzkiyAugust 8, 2015
    French Quesadillas and mushroom tacos are great option but not a good service!!!
  • Andrea B.heart icon on user image
    Andrea BarrezuetaJanuary 28, 2015
    Been here 50+ times
    Make sure you do put your liquids in a ziplock bag. After healthrow its one of the most stringent security at airports I've see lately
  • Adrián C.
    Adrián CholulaOctober 12, 2016
    Been here 50+ times
    Any flight connection requires to collect your luggage and go by the customs.
  • jonas m.
    jonas mSeptember 17, 2013
    Beautiful airport. Fast service at the sports bar. No internet kiosks so use your brief free internet (log in as a guest) wisely.
  • Don K.
    Don KAugust 12, 2014
    Been here 10+ times
    Be prepared for long lines at check-in if you don't have preferred status, but the security lines are generally very fast. The lounges are also very good.
  • Ed G.
    Ed GSeptember 1, 2014
    Been here 50+ times
    There are 2 ways to access the national gates in terminal 1. The fastest is on the second floor of the zone marked as "A".
  • Cass G.heart icon on user image
    Cass GrimmFebruary 7, 2017
    Been here 10+ times
    Security waits are not usually very long. Lots of self-checkin points. Lots of shops and restaurants. It's a LONG airport!
  • Cesar R.heart icon on user image
    Cesar RamirezDecember 13, 2014
    for connecting flights avoid the Iine, get out of and go straight to the second floor. Keep clothes at hand. Some bags are Delayed up to a week.
  • Jon M.heart icon on user image
    Jon MooreApril 10, 2018
    Been here 5+ times
    Coming to the end of its lifespan but still a nice place to come back too ❤️
  • 𝙶𝚘𝚗𝚣𝚊𝚕𝚘 .heart icon on user image
    7-elevens have a wider selection than Oxxos here.
  • Rajath D.
    Rajath D MJune 24, 2018
    The wifi scene isn’t that great.
  • Davoheart icon on user image
    DavoDecember 14, 2019
    Been here 100+ times
    We’re in DESPERATE need of a big and functional airport
  • Katerinaheart icon on user image
    KaterinaFebruary 22, 2015
    Easy access by metro, a lot of places to eat and relax, friendly staff
  • Shawn C.
    Shawn CNovember 22, 2015
    Been here 5+ times
    Minus the dirty bathroom, this was one of the better airport experiences I've had.. people moved through baggage claim and immigrations fast enough and the security is much friendlier then in the USA.
  • Rob C.
    Rob CNovember 13, 2013
    Been here 10+ times
    The tram between terminals requires a boarding pass to get on. Stupid if you are connecting between flights on different carriers. I had to bluff my way through.
  • I K.
    I KJune 13, 2013
    Been here 5+ times
    Taba bar in gate area M has free wifi - just make sure to ask the English-speaking manager for the password!
  • ᴡ S.
    ᴡ ScapeSeptember 7, 2013
    Been here 5+ times
    DO NOT lose or throw away your immigration card that you get when you arrive. You will need it to leave the country!!!!
  • Jean
    JeanJanuary 27, 2014
    If you're here in winter, make sure you have your coat on you. It's very cold at night! Also be prepared to get randomly searched.
  • Fernanda G.
    Fernanda GulloOctober 23, 2014
    Very nice airport, all gates are well signaled, and the staff is really attentious.
  • Alison T.
    Alison TarwaterMarch 25, 2017
    Been here 10+ times
    Customs lines can be super long, as can taxi lines. Skip the latter via Uber, but head to Puerta 1 if you're in T2 to avoid a chaotic search for your driver.
  • Eray
    ErayJuly 8, 2013
    There are very few places to sit besides the gates. Go all the way to the end of the corridor to find seating
  • Jorge R. G.
    Jorge R. GutiérrezOctober 27, 2013
    Been here 10+ times
    7eleven's coffee is the same as Starbucks but with better price :-). And, who will care if you have a cheaper coffee if no one knows you? Jeje
  • Aida Perez F.
    Aida Perez FlammFebruary 14, 2014
    Casa Avila, great place to get started on our Mexican visit.
  • Hector M.
    Hector MartinezOctober 6, 2019
    Been here 10+ times
    Lots of shops to wander around
  • Josh R.
    Josh RobertsApril 10, 2022
    Get food BEFORE you go through security - there are much more limited options once you get through, while before security they have literally everything.
  • Emilio C.
    Emilio CAugust 19, 2015
    Been here 5+ times
    Fun city to go to. Definitely worth a visit.
  • Christina L.heart icon on user image
    Christina LouiseNovember 6, 2019
    Terminal 1 (domestic arrivals) doesn’t allow you to be picked up by Uber from gates 1 or 2. Gate 3 is super crowded with everyone trying to see if their car has arrived.
  • Mehrad W.
    Mehrad WatsonJuly 12, 2023
    Everything is fast and clean . Nice Wifi
  • Paula T.
    Paula TurattoJanuary 19, 2014
    If you have a connection here, be prepared to run. The employees from the airport are no able to give you the right information and you might lose your flight.
  • Adam B.
    Adam BanzMay 7, 2019
    Been here 5+ times
    Pay close attention to the monitors, gates change often and with little to no notice. Other than that, tacos are plentiful🙌
  • Ericheart icon on user image
    EricJuly 20, 2015
    Been here 10+ times
    Don't forget your immigration card, or you'll spend 120mins running around trying to get a new one. What a fucking joke.
  • Karin G.heart icon on user image
    Karin GattringerNovember 10, 2017
    Been here 10+ times
    Less chaotic than you might think. Still best to arrive early for your flight.
  • Tania O.
    Tania OsornioDecember 6, 2018
    Been here 50+ times
    This airport has a lot of options to eat, drink & have fun!
  • Jose V.heart icon on user image
    Jose VillalobosDecember 7, 2017
    Been here 10+ times
    Despite the delays constantly happening it has lots of food options in good prices
  • Karla R.
    Karla ReyesJanuary 26, 2017
    Been here 50+ times
    Support Mexicana's team! Visit their cafeteria instead foreign brands!
  • Tomasz
    TomaszAugust 19, 2011
    If you need to take a taxi from the airport, check prices in various stands - prices can vary by more than 100%. (!) The stands located further from airport gates tend to be cheaper.
  • Sergio C.
    Sergio C.May 26, 2014
    Been here 10+ times
    The area near Gate 29A has an upscale shopping center. $$$
  • Teuctzintliheart icon on user image
    TeuctzintliApril 25, 2015
    Been here 50+ times
    Need a Taxi? Don't take the first option, walk a little to exit #10 and there are more options all at the same price.
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