I have never waited in line. Get gold, make sure your CC is on file, go directly to your car. Also, don't wait for receipt, walk away and get it online.
They "upgraded" me to a muscly sportscar, but I asked to be downgraded to a practical/ fuel efficient vehicle. I appreciate the gesture, but would've rather had those 45 minutes back in my day.
As a gold member, renting a car is without wait here. You just find your name on the signboard and pick the car up. Unfortunately for Prestige Collection, you have to wait in long line.
Painful. Told us which lot to grab the car from, right make and model but wrong license plate. We got downgraded when they "fixed" it for us. How kind of them.
Will rob you if you go through an automatic toll booth even once! Google "toll charges thepointsguy" for more info. Please respect your customers rather than trying to rob them in under-handed ways.
Get a Hertz membership. The line can get reeeeeeaaaaaaaaaaaaaaaallllllllllllyyyyyyyyyy loooooooooooooooooooooooooooooooooooooooooooooooooooong.........
Can't believe there's more than 20 people in line and there is only 2 reps to help check in. On top of that, they are saying they are waiting on cars! What happened to planning ahead! Poor management!
There is no wonder why this was the least expensive on Hotwire. Longest line - with less than 50% staff to handle and cars are not even ready. A 2-hr escapade at airport to get out of here w a car
1. Never ever take their insurance, buy your own. 2. Never ever buy their 'prepaid gas, return empty, sounded good but it's a trick. They charged 45 dollars+tax when i filled up 35 only from empty
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