I am very satisfied with the whole process from the beginning to the end. I am so proud of the whole Universal Ford team to make this happen to their regular customer. Good job Universal Ford team.
We have dealt with sales, f&i, service and parts and have always been treated great! The staff is knowledgable and helpful! Always going the extra mile to make our experience a great one!
James was happy to answer each question for us, showing us the differences between models or options. It made the process much less stressful & allowed us to stay happy with our choice a year later!
I was contacted promptly by Sam and we quickly set up an appointment for me to take a look! Very professional , knows his stuff, and is doing everything he can to get me in a car I'll love!
I just picked up my new 2016 F150 XLT. Great truck! It drives amazing, sounds awesome, & the Sync 3 system is light years better than the previous 2 versions. Thank you Brad (sales) & Dagg (service).
Thank you for all the wonderful customer service you have given to my family and friends. Whenever I send a referral to you, you have always given them the wonderful service that I have been given.
Awesome service department. Had me in and out in less time than I was quoted. Clean waiting area, free coffe and bottled water, fast wi-fi and a comfortable lounge.
I thought it was so refreshing to have such wonderful customer service for a change. You don't need to drive a Ford to go there. They were amazing!!!!! I would recommend them yo everyone!
The best choice I made was to buy my car here love the costumer service I get and my dealer is the best out their. You've been a great dealer Amin I respect you.
I always have my car serviced at the dealership because that's where my husband & I both bought our cars. We've always experienced very good service every time we've been there.
I have been dealing with Universal Ford since I bought my 2001 Escape. I always had my services and recalls done there. The service people were always friendly, and did the job in a reasonable time.
had my Mustang in at Universal last Saturday for oil change, not only got that done at a good price. Also got a free lunch from their chow wagon, great deal for a starving student.
I went in for an oil change and added a new mirror for my 2011 Ford Escape. The service staff was very friendly and the staff was very knowledgeable. The job was completed in a reasonable time.
I would like to thank Universal Ford Lincoln for donating a little kids car to Crossfield's kids golf program. My daughter won it and she is enjoying it so much. What a generous donation
The staff at Universal are outstanding and they keep their client informed on all aspects of the service when the vehicle is in for regular service. Great job fellows!!!
Best experience I've had, the staff from sales to service always look after my maintenance needs. Awesome! Have no reason to go anywhere but Universal.
I have used Universal for all my services and have also purchased a vehicle from them. The staff at Universal are outstanding and they me informed on all aspects of the service.
No Problems. Minor intermittent electrical issue. doing their best to resolve it. Service stafffriendly and helpful. Last service they washed exterior of car, Great service.
While I was gone, you serviced my vehicle, did the "little extras", detailed it so it looks like the day I picked it up, stored it while I was gone and made sure I got to and from the airport.