InterContinental Hotels & Resorts

InterContinental New Orleans

Hotel and Resort
Central Business District, New Orleans
Save
Share
7.0/10
225
ratings
  • Tips
    SportsDorm.com
    "Great place to stay..valet was a little slow the first day."(3 Tips)
    Joshua L.
    "Royal ambassador is worth it!"(2 Tips)
    Alice A.
    "Good service so far."(5 Tips)
    Marc R.
    "Their free WiFi is crap."(3 Tips)
Tips and Reviews icon50 Tips and reviews
Filter:
  • valet
  • ambassador
  • good service
  • TVs
  • live jazz
User icon
Log in to leave a tip here.

Sort:
  • Popular
  • Recent
  • Jack H.
    Jack HarneyJuly 19, 2012
    Not sure what all the fuss is about, the service here is incredible, great food, rooms, and wifi! Best hotel I've been to in New Orleans!
    Upvote9Downvote
  • Sherry P.
    Sherry ParfaitJune 13, 2013
    Loved my room. Excellent service. Free wifi works great. Thoroughly enjoyed my stay.
    Upvote8Downvote
  • Mariana G.
    Mariana GuajardoDecember 30, 2013
    The location is amazing! Really near from Canal St.
    Upvote6Downvote
  • Nia
    NiaJuly 6, 2014
    Shrimp, eggs and grits are good but I want to try the BBQ shrimp for lunch.
    Upvote3Downvote
  • Jonathan W.heart icon on user image
    Jonathan WebberNovember 30, 2016
    Nice hotel in great location. Gets busy so be prepared to wait for valet. Bar in lobby.
    Upvote2Downvote
  • Bachelor10
    Bachelor10May 6, 2011
    Check out the Sunday Jazz Brunch before you leave. Great food and a cool live jazz band. Definitely a great way to say goodbye to NOLA. Read more
    Upvote1Downvote
  • My Airport Trip
    My Airport TripJanuary 9, 2013
    Choose between shuttle, luxury or taxi service, all at low flat rates for your airport transportation to/from your hotel or final destination, online! Read more
    UpvoteDownvote
  • Jodell D.heart icon on user image
    Jodell DurkeeOctober 6, 2016
    Been here 5+ times
    Having a very good stay here, people are very friendly
    UpvoteDownvote
  • Daniel C.
    Daniel ClouatreAugust 16, 2012
    Been here 50+ times
    Try the Sweet Car for some delicious treats. Right by Pete's Pub under the escalator.
    UpvoteDownvote
  • Josh T.heart icon on user image
    Josh TurnbullNovember 8, 2015
    One of the concierges was great. Georges, on the other hand (I may have the name slightly wrong) was not. Doesn't listen, talks over you, borderline rude.
    UpvoteDownvote
  • Marc R.
    Marc RohdeSeptember 18, 2014
    Their free WiFi is crap. 512k! I ended up using my mobile hot spot to get service fast enough to work.
    UpvoteDownvote
  • Dennis
    DennisAugust 6, 2012
    Friendly staff & central location make this a good choice. Will return.
    UpvoteDownvote
  • Anders T.
    Anders TvegardJuly 26, 2012
    Been here 5+ times
    Just an amazing place and wonderful service. Wifi working everywhere!
    UpvoteDownvote
  • Molly R.
    Molly RJuly 4, 2012
    Calm down. They have the wifis now. And my tv is new, albeit janky. But new.
    UpvoteDownvote
  • Alice A.
    Alice AckermanMarch 3, 2012
    They are upgrading their internet but only have wireless in the lobby and meeting rooms. Only brought my Kindle Fire so wired doesn't help me at all. Good service so far.
    Upvote2Downvote
  • Patrick M.heart icon on user image
    Patrick MeyersMay 10, 2019
    No free breakfast. Otherwise clean, courteous, and good amenities.
    UpvoteDownvote
  • Joshua L.
    Joshua LuneauApril 17, 2012
    Been here 10+ times
    Excellent service and suite! Royal ambassador is worth it!
    UpvoteDownvote
  • Wendy A.heart icon on user image
    Wendy AguilarJuly 26, 2017
    Love it here ! Great service
    UpvoteDownvote
  • Jennifer C.
    Jennifer CarlisleJune 18, 2012
    Been here 5+ times
    Don't forget to visit the Bakery on the street level floor!
    UpvoteDownvote
  • Gayla R.heart icon on user image
    Gayla Reese WalshJune 25, 2017
    Been here 5+ times
    Very helpful concierge.
    UpvoteDownvote
  • Tyritia G.
    Tyritia GrovesJuly 3, 2011
    Been here 5+ times
    Front desk manager not helpful. There is a key w/ my name on it but, "I can't give it to u, until I speak to person whose room the name is in!" while holding the key with my name clearly on it @1am!
    UpvoteDownvote
  • Jennifer C.
    Jennifer CarlisleJune 15, 2012
    Been here 5+ times
    Love that the hotel has free wifi in the rooms!
    Upvote5Downvote
  • Kimberly W.
    Kimberly WilliamsMay 12, 2011
    Unfortunately the walls are thin and I was woken up to my neighbors 5am alarm two days in a row. The first day no one was in the room and someone came up and turned it off (which was nice).
    UpvoteDownvote
  • Dara A.
    Dara ATLDecember 30, 2012
    ANALOG TV reception only. No Digital service!! Engineering says supposed to come in 2013. Shocking to not have Digital on this nice big HDTV.
    UpvoteDownvote
  • Claudia M.
    Claudia MetzMay 26, 2011
    Spectacular property - first-class all the way BUT no free Internet access which is a no-no!
    UpvoteDownvote
  • SportsDorm.com
    SportsDorm.comJanuary 29, 2012
    Been here 5+ times
    Great place to stay..valet was a little slow the first day.
    UpvoteDownvote
  • Kristin
    KristinMarch 8, 2014
    Major renovations until October 2014, so it's very noisy.
    UpvoteDownvote
  • Tony P.
    Tony PietroJune 19, 2011
    Link 4sq to TopGuest and get 50 Priority Club points with every check-in
    Upvote1Downvote
  • Love M.heart icon on user image
    Love MeJanuary 18, 2015
    Wifi is free but it's really slow. Food is not that great. Employees are unenthusiastic. Housekeeping hung my pajama pants on the bed frame.
    UpvoteDownvote
  • Amy S.
    Amy SarrettOctober 9, 2011
    Not a bad place to stay. Bed is to die for, so soft. Only bad thing was couldn't close heavy curtains. Too much light in room at night.
    UpvoteDownvote
  • Frank G.
    Frank GiffordFebruary 11, 2012
    Been here 25+ times
    Great place to celebrate mardi gras in the stands
    UpvoteDownvote
  • Molly M.
    Molly McFarlandDecember 27, 2011
    Can't believe this is an Intercontinental. Had to wait to check in until 6pm! No in-room wi-fi?! No room service menu in room either. OLD TV. Room is nice, for the year 1990. NOT worth the money.
    UpvoteDownvote
  • Chuck D.
    Chuck DayNovember 28, 2012
    There IS wifi here... Free for 512 k and a cost for higher bandwidth. Works fine.
    Upvote1Downvote
  • @MisterHirsch
    @MisterHirschApril 3, 2012
    They now have WiFi!
    UpvoteDownvote
  • Dena A.
    Dena AicklenJuly 30, 2010
    Love my career at this wonderful hotel in the CBD of New Orleans... Read more
    UpvoteDownvote
  • Andrew S.
    Andrew StuderFebruary 27, 2012
    Shower early if you're a fan of hot water.
    UpvoteDownvote
  • Josh H.
    Josh H.November 6, 2010
    Been here 10+ times
    Great rooms and excellent service!
    UpvoteDownvote
  • Greg P.
    Greg PierceJune 25, 2011
    Been here 5+ times
    Everyone is complaining about WiFi...I'm on it right now...it's fine.
    UpvoteDownvote
  • Chad S.
    Chad SwarthoutOctober 28, 2011
    Been here 5+ times
    Internet now free for Ambassadors!
    UpvoteDownvote
  • Debra O.
    Debra OliverOctober 9, 2013
    Business hotel. Otherwise.. Hohum
    UpvoteDownvote
  • Pamela T.
    Pamela TweedellJuly 21, 2010
    Been here 5+ times
    Ask for an alcoholic Coke Float! yummy!!
    UpvoteDownvote
  • Jaime M.heart icon on user image
    Jaime McDonaldMarch 9, 2014
    Lousy and misleading. Renovations happened right above our room from 8a-8p 7 days a week. would have been fine if we were here for business & would missed all the noise & jack hammering. Valet tax bs!
    UpvoteDownvote1
  • Ellen B.
    Ellen B.January 29, 2012
    Poor customer service. No wifi. The restaurants aren't open during the day on weekends. This hotel did not live up to what I expect from an Intercontinental.
    UpvoteDownvote
  • Sally M.
    Sally MellingerMarch 25, 2011
    Front desk manager says: "we didn't make a mistake." "What do you want me to do for you?" "There is nothing I can do." Charged two cards for the room and POS system can't fix it. Bad customer service.
    UpvoteDownvote
  • David B.
    David BlackmonJanuary 28, 2012
    Very thin walls and no wifi... What year is this 1996?
    UpvoteDownvote
  • Greg S.
    Greg SkreetOctober 30, 2010
    Wireless very spotty
    UpvoteDownvote
  • Mark G.heart icon on user image
    Mark GajjarJune 29, 2013
    Pool and gym sucks.
    UpvoteDownvote
  • Aubrey T.
    DO NOT check into your room prior to, like, 5pm. Waited for 4 hours just to have our room cleaned...
    UpvoteDownvote
  • Hamide K.heart icon on user image
    Hamide K.February 26, 2014
    Bad free internet. Keeps dropping...
    UpvoteDownvote
  • Luis R.heart icon on user image
    Luis RosarioDecember 16, 2014
    Excelente Hotel en el centro de New Orleans, Luisiana, US. con excelentes habitaciones, muy buena ubicacion, con un Restaurant espectacular ( Restaurant @Trenasse)
    Upvote1Downvote
Photos252 Photos