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- Tamara CallabroJune 10, 2014There have smart TVs in all their rooms. You can access your Netflix and/or hulu plus accounts!
- New, clean, great service, great room layout. Top of my list for Cleveland if I return for anything.
- Terance ThatchMarch 2, 2015Great hotel with Starbucks and GIANT head in it. WiFi could be better, valet parking is $30
- Mike QuillenFebruary 8, 2017Check the air/heat. I arrived and room was 60 in February. Somewhere between 1-2am heater finally kicked on and sounded like an air compressor running all night. Great view though.
- Brian StraussDecember 15, 2014Super stylish rooms, with updated and beautifully tiled showers, on the Club level at least. Like a W without the bullshit.
- Joseph PadillaSeptember 22Miss you already Cleveland! Came back for @WWE SummerSlam 2024 and it was amazing being back! Seriously I missed being home.
- HeidiJune 19, 2015Enjoying the artful decor; from the public restrooms to the unique designs in the rooms.
- Sam SDecember 15, 2015One of the nicest – if not the nicest – hotels in the city. Worth every penny.
- Ed Rivera-DonatoMarch 22, 2016The staff is great except for the valet staff. The level of professionalism escapes them.
- Jason H.April 18, 2016Crumbs and stains on the couch, check in lady seemed stoned, outdated old decor. Neighborhood was abandoned for several blocks each way. But the Lake Eerie view was nice.