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Sheraton Silver Spring Hotel

Sheraton Silver Spring Hotel

Hotel
Silver Spring
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6.2/10
93
ratings
  • Tips
    Rachel W.
    "On day 2 we were gone all day and room had not been cleaned!"(4 Tips)
Tips and Reviews icon30 Tips and reviews
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  • Mary Anneheart icon on user image
    Mary AnneSeptember 1, 2017
    Been here 50+ times
    Stay here often for work, nice rooms, club lounge and great staff service!
  • Richard M.
    Richard MJuly 27, 2014
    The trick to getting the toilet to refill after flushing is to briefly close the shutoff valve located near the base of the toilet. Water will begin to fill as soon as you reopen the valve.
  • Lizzy L.
    Lizzy LouOctober 28, 2012
    Been here 5+ times
    They spent 5M plus to makeover this hotel & it's lovely! The service from the desk is always great (I've stayed here 6 times in 4 months). Chicken noodle soup is where it's at!
  • veronica w.heart icon on user image
    veronica wrightSeptember 2, 2017
    Get a high floor with a view. 2nd stay here and the make over is nice.
  • Jesse W.
    Jesse WilkinsDecember 4, 2018
    A year later, WiFi is still atrocious. Nice hotel unless you need to get work done.
  • Debbified D.heart icon on user image
    Debbified DebbieJune 24, 2015
    I love the environment and the workers.
  • Jesse W.
    Jesse WilkinsOctober 24, 2017
    Wifi is wretched. If you need internet to work, you need to stay somewhere else.
  • Hollieheart icon on user image
    HollieApril 12, 2015
    Clean. Friendly staff. Soft beds.
  • Amber C.
    Amber ClementMay 2, 2013
    Don't fall for their General Store trap. Their $3 chocolate bar was only 80 cents at the 7-11 across the street!
  • Alan W.heart icon on user image
    Alan WallaceJune 1, 2014
    Great hotel with great service!
  • Carolheart icon on user image
    CarolDecember 30, 2015
    😡Wow let me spend over $100 for a night and then pay $11 for wifi. Will you also charge me for sleeping in the bed and not just on top of it? Ridiculous. What are my benefits of choosing this place?
  • Jesse W.
    Jesse WilkinsOctober 24, 2017
    Wi-fi is consistently ridiculously awful. It's so bad I can't even get far enough to upgrade to he more expensive crappy wifi.
  • Jose N.
    Jose NaninMarch 15, 2022
    It is now a Doubletree by Hilton.
  • Win T.
    Win TApril 11, 2012
    Great customer service by the GM, Peter Yeung.
  • Nick I.
    Nick InglisJuly 27, 2011
    Been here 10+ times
    Nice room, clean. Will stay here again.
  • Joshua H.
    Joshua HernandezSeptember 20, 2013
    Very clean but room service was a total bummer.
  • Kristin E.heart icon on user image
    Kristin EichengreenJune 10, 2013
    Starbucks opened June 10th in the hotel lobby!
  • Rob D.
    Rob DrymanOctober 19, 2011
    Ask for popcorn at the bar
  • Rèv Zenobia A J.heart icon on user image
    Rèv Zenobia A JamesNovember 27, 2013
    Nice service
  • Andrew R.heart icon on user image
    Andrew RiviearsSeptember 15, 2016
    Socializing
  • Stephen M.
    Stephen MJuly 27, 2012
    As of 19 July 2012, it's a Sheraton.
  • Michael P.
    Michael PlastinaApril 22, 2015
    Waiting to order food either at the bar or in my room for over an hour...
  • Lisa S.
    Lisa SpeesApril 3, 2011
    Been here 5+ times
    Restaurant service is very slow and a few of the front desk staff were rude. Hotel is very nice just needs better service. Wifi password is Lodge.
  • Rachel W.
    Rachel WilliamsJune 24, 2012
    Not that great! No towels or soap when we arrived in room. On day 2 we were gone all day and room had not been cleaned!
  • Andrea V.
    Andrea ValverdeJune 29, 2011
    I have now toured two rooms since the shower didn't work in the first. I wouldn't recommend this hotel.
  • Sajith K.
    Sajith KaimalJuly 11, 2014
    Bad customer service and they won't heat baby food unless I pay $15. Other than that, rest all ok :-/
  • Afua C.
    Afua CoddettJune 10, 2010
    Great friendly service
  • Andrea V.
    Andrea ValverdeJune 29, 2011
    Not happy - small & dark rooms which smell badly. I have now tour
  • Wing W.
    Wing WtharanaNovember 14, 2011
    Been here 5+ times
    Would never stay here again. They completely disregard Expedia reservations and give away rooms to the highest bidder. Worst service ever.
  • Alexandra
    AlexandraSeptember 23, 2010
    Eh
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