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Grand Hotel Cancún managed by Kempinski.

Hotel, Resort, and Conference Room

Cancún

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9.0^/10

297

ratings

"Nice hotel , yes it's little bit old but the best hotel in cancun."(2 Tips)
"Dinner at Fantino was amazing."(2 Tips)
"Highly recommending to stay at the Club Level"(2 Tips)
"Amazing tequila, food, and fun in cancun"(3 Tips)

50 Tips and reviews

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CNNAugust 6, 2014
The Ritz pulls off its trademark elegance by adding local touches like tequila and wine tastings, Mexican cooking classes in the Culinary Center and volunteer opportunities in Mayan communities. Read more
Brad HagerNovember 11, 2015
VERY nice hotel right on the beach, beautiful pool. GREAT service, food, drinks and awesome rooms. If you want something more classy than most hotels in this area, I HIGHLY recommend it.
The Ritz-CarltonMay 24, 2016
Explore the second largest coral reef in the world during a scuba-diving excursion and discover some of the 500 species of fish, mollusks and crustaceans that call this complex ecosystem home.
The Ritz-CarltonJuly 14, 2015
As part of our Turtle Guardian Program, guests can be alerted if a turtle comes to shore so they can watch. Don't forget to ask the Concierge about our guidelines to make the most of this experience. Read more
BurcinMay 25, 2013
Highly recommending to stay at the Club Level (8th&9th floors).. 5 courses w/ drinks throughout the day, definety worth the money. Overall, very impressed w/ Ritz Carlton Cancun!
Lazar StojkovićFebruary 26, 2017
Been here 5+ times
The hotel definitely lived up to the expectations. Superb location right on the beach, exceptional service, and fantastic food.
Gideon KigothoAugust 2, 2017
Been here 5+ times
Excellent facility and great service with two tennis courts if you can play first thing in the morning.
The Ritz-CarltonMay 18, 2015
Our daily kids camp is a fun and safe way for our littlest guests to make some new friends as part of your family travel plans in Cancun.
Matt ZAugust 12, 2014
Been here 10+ times
The service down by the beach is great!! Just pull the little blue flag on your lounge chair up so it can be seen and someone will be at your service in what seems like seconds!!
Alan NewtonNovember 4, 2013
Been here 5+ times
On the positive side, the f&b staff were exceptionally friendly and delivered excellent service. Breakfast provides a breadth of choice and sets you up for the day
Alessandro Di FeliceAugust 9, 2014
The breakfast is awesome, decent price, the facilities are great. But the stuff is beyond nice. Wonderful experience. Thanks.
Dan BMay 25, 2014
Been here 5+ times
Try the Frozen margaritas! Delicious. Also ask for a little Ritz Carlton flag for the back of your lounger to signal when a refill is needed!
Shelli SilbermanSeptember 24, 2014
The best hotel I ever stayed at.... The service was amazing... The place is gorgeous..The club level is fabulous..
Ann Michele LoganNovember 27, 2014
Cosmos are great and so are the Kobe beef sliders. Enjoyed the bar on Thanksgiving Day watching Dallas Cowboys play Philadelphia.
Nick SJuly 22, 2011
Rent a beach villa (cabana) for the day ($125). The price for the service and the shade is worth it! Includes a fruit bowl, 2 water & corn chips with guacamole and salsa.
Ruben GallardoDecember 16, 2015
Amazing concierge service, we found great suggestions for things to do in Cancún in this website http://bit.ly/1OvikXZ
ChardeeJune 27, 2014
Been here 10+ times
Dinner at Fantino was amazing. Service was impeccable and food was to die for. What a memorable evening!
Marielisa ArguetaJuly 15, 2014
Been here 5+ times
Don't be fooled by the unassuming terrace cafe. The food is delicious and the service is beyond compare
Brian IbarraAugust 28, 2015
Holy balls this place is super fancy & rich! This where billionaires come to make fun of millionaires
Victor CornejoFebruary 14, 2012
It is trurly appriciated to have come to a location where the profession of Hotelier lives on. The staff is the most impressive aspect of our stay this far. From the driver to the bellman all pros.
Tao TaoSeptember 7, 2015
Best hotel in cancun. Breakfast and drinks were outstanding
Saad Ajl 🇸🇦January 30, 2017
Nice hotel , yes it's little bit old but the best hotel in cancun.
Nicole NadelDecember 30, 2011
Been here 5+ times
Dinner at Fantino is a must! Also try and get the casitas one night - the private dining is outstanding!
Brittany SimonJanuary 20, 2015
Amazing tequila, food, and fun in cancun
Jordan CrookJanuary 3, 2015
It's all about the little things. Delicious food.
Sharon @305PirateApril 26, 2013
Been here 10+ times
Blown away by the service, attention to detail - and Club is amazing!!
Daria SidorovaJanuary 17, 2013
Been here 25+ times
The best hotel ever I've been to. Everything is really wonderful!
Kristopher ChavezJanuary 2, 2011
Been here 10+ times
The club concierge staff made every moment special. You MUST dine at Fantino at least once during your stay. Fantastic.
Marko GuevaraFebruary 26, 2011
One of the greatest places to stay inn, ask for Beach Dinner... with fire torches and excellent menu!!!!
Alan NewtonNovember 4, 2013
Been here 5+ times
A little disappointed with internal communications - requests were not carried out and had to be repeatedly followed up. Plus the small things were repeatedly missed i.e. Complimentary newspaper etc
Daria SidorovaJanuary 17, 2013
Been here 25+ times
Everything and everyone make u smile and think that life is cool!)
Francisca SanJuly 19, 2012
Outstanding services welcoming you every minute. Lovely time to stay here as always
Darryl VarnerAugust 1, 2013
Must stay on the club floor, the service is excellent
Mike KassJanuary 7, 2014
Been here 5+ times
Beautiful hotel, warm and gracious service
Nick SJuly 16, 2011
Try a Carreta during evening cocktails - tequila, lime juice & dark beer. Better than it sounds!
Karen Elizabeth EspinosaMay 25, 2017
It's ridiculously expensive but the service is amazing
Dionne DavisJune 24, 2015
Nestor was the best beach attendant!
Yulianna ShevchenkoFebruary 13, 2016
Super hotel
Andrew StephenAugust 13, 2011
Been here 5+ times
Do the tasting menu at Fantino. You won't be disappointed!
Nick SJuly 16, 2011
Move up to the 8th floor & get Club Lounge access - totally worth it!
Christo P.March 22, 2019
Old fashion
Tyler BrockMarch 11, 2015
Out of all the places in this hell hole, this is nicest.
Just beMay 10, 2022
Very very bad service . Don’t care abt ambassador Memeber at all. Don’t feel comfortable and never come back. Destroy my holidays 😡
Daria SidorovaJanuary 17, 2013
Been here 25+ times
Really want to be back!
Nick SJuly 16, 2011
Hotel WiFi reaches the beach villas.
Just beMay 10, 2022
Bad service ever
Diego ImazFebruary 26, 2019
El buffet es de primera, te dan huevos benedictos y todos los bloody marys y mimosas que quieras. El servicio excelente, tienen toques por lo cuál lo hace un hotel diamante. La vista al mar de primera
Travel+Leisure MéxicoJanuary 6, 2012
Este Ritz-Carlton (único de la cadena en México) fue elegido por nuestros lectores como uno de Los 250 Mejores Hoteles del Mundo (edición ene-feb 2012). Read more
Carla BasílioJanuary 19, 2015
Hotel luxuosíssimo! Fomos por causa do restaurante (Fantino), mas nos encantamos pela estrutura e atendimento do lugar.
Jorge AlcocerOctober 21, 2012
Been here 5+ times
todo muy bien, el servicio del valet un poco mediocre pero todo lo demas muy bien, albercas calefactadas y playa muy agusto, cuartos amplios y comodos y en si todo el hotel muy bien ambientado...

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Grand Hotel Cancún managed by Kempinski.

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