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- The hotel it’s OK, one of the cheapest one inside Disney World and you can get all those extra benefits of the biggest resorts. The room is clean and the bathroom with bath tub is huge and also clean.
- Cajun HikerJune 27, 2014Very nice hotel. Staff above & beyond friendly. Room 1519 clean, nice clean beds, large walkin shower, big flat screen TV. View of Downtown Disney. Highly recommend.
- The property is being renovated right now. Still a great place to stay. The hotel will be rebranded early next year under the B Hotels and Resorts name.
www.bhotelsandresorts.com - Roxy MalvJanuary 2, 2017Its a good option for staying pretty close to Disney Spring. The extra fees are a bit high, but shuttles to parks were free, rooms were clean and offers a Disney store for last minute tickets
- Do not pay retail for this place, and certainly not worth the added resort fee (~$20) and parking fee ($16 for self-park). The views of the pool from the Chic Rooms on the east side are quite nice.
- Good hotel but very bad customer service here, in all aspect very bad customer service. However, hotel location is great, free transportation to attractions & nice lake or pool views
- Dawn SabatoJanuary 31, 2013Great staff... Very pleasant & helpful. Not thrilled with "resort fees", but such is the Orlando standard. Poolside rooms convenient. Breakfast buffet rocks!
- Matthew TaheriSeptember 27, 2014Drastically improved after a recent redo. Very modern and elegant. Loved it.
- Brazil RiceApril 13, 2017Clean, beautiful and luxurious, but the absolute worse WiFi I ever encountered.
- Actually wifi is free if you type in guest as the username and welcome as the password
- Cassie StanleyMarch 18, 2016Valet people were fairly rude & unhelpful. When parking was full they didn't have a back up plan. Told us to park in 1 place then we had to move shortly after. Inside staff was excellent & courteous.
- Anywhere on Disney property I have been has always charged for Internet I know crazy
- Go with rooms in the tower if you want a/c and be prepared to pay for janky Internet
- Fighting their overcharging!! Watch your bills people and your bank account days later!
- Still at the hotel and wifi is free gotta love free wifi
- I've stayed at much nicer hotels, but it isn't the worst place. It needs some renovations bc the room is looking pretty worn.
- Christos BacharakisOctober 7, 2017Keep away! The walls are so thin that you can hear everything, they recently painted but they were so sloppy that there is paint everywhere and the ceiling is coming down due to humidity
- Front desk staff is awesome. Breakfast buffet is gross and disappointing
- Worst. Hotel. Ever. Charges for Internet and "resort fee". Ice maker and hot tub broken. Dirty sheets. Nothing ROYAL about it. Avoid!
- One of the worst hotels I have stayed in. Days inn has higher standards than this hotel. Don't waste ur money.
- Kasey CombsFebruary 11, 2013Seriously, don't stay here. Overpriced, dirty, charges extra for everything. Wifi sucks. Mold in shower and carpet. Itchy bed.
- Christine DiazJune 1, 2013OMG, this room looks like something out of a 1920 movie. No flat screen, walls look like Linda Blair did the movie Exorcist here... Pea green. The view from my terrace is a dumpster.
- Alejandro PalaciosSeptember 2, 2017Habitaciones espaciosas, baños grandes. En general el personal es muy atento. El area de las alberca para mi gusto le falta un poco de ambientación. Cerca de los parques y Disney Springs
- Adrian SaisDecember 29, 2015Esta bien el hotel, pero tiene varios costos ocultos, tiene shuttles a los parques de disney gratis. En general es bueno pero no vale lo que te cobran
- Alexandre LuzAugust 15, 2015Hotel está cheio e o ar condicionado do meu quarto não está gelando. Eu reclamei, veio um tecnico mas nao melhorou. Disse que 21 graus é normal. Está muito quente e eles não podem fazer nada! Absurdo
- Xavi ManresaDecember 29, 2018El hotel es correcto, pero es caro por la calidad. Podrian mejorar en las habitaciones y en recepcion van mal de Español.