Winnie C

"VERY poor customer service. Wrap is so dry. Too dry."

"Worst customer service ever I've experienced in the entire London!!! One particular waiter was downright rude even!! Avoid this place if you cannot except poor customer service!"

"Staffs here are not friendly, customer service is below par. You can walk into the place to find yourself completedly ignored, surrounded by many tables which are not cleared and/or cleaned."

"Food is not as great as you would have expected from the pictures. Below par."

"Rudest Japanese staff I have encountered in the entire Japan at the cashier counter!! 😠😠"

"New interesting menu after the recent renovation. And oh yeah, the Matcha Lava Cake is worth a try! 😉"