K. Danae Pauli

"The lack of separate bag drop line for customers who have checked in online before the flight is incredibly inefficient for customers."

"The staff have clearly never been taught service with a smile (or even a greeting) and the management has not been taught how to manage a supply chain because they always seem to be out of stock."

"Il faut nager dans le piscine illuminé le soir, sous les étoiles"

"Be careful--the markup on parts is quite high and they may try to do more work than is necessary"

"Take risks and embrace vulnerability"

"Not nearly as charming as advertised online...but at least it's clean."