The Westin Resort & Spa
Resort and Hotel
Cancún
"The ocean view rooms are amazing."(5 Tips)
"Older hotel with impeccable service and the best beach in Cancun"(12 Tips)"Had a noisy crowd, but their buffet was surprisingly very tasty!"(2 Tips)"wonderful balcony"(3 Tips)
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Polinka MalinkaJune 7, 2013It's such an amazing place. All the staff are nice and friendly. The shows are impressive, there are so many talented people. The location of the resort is amazing too.
- Bruno ZucchiFebruary 5, 2013Great Hotel with delicious staff. I have stayed at the Royal beach club sections and the rooms are simple but very clean and with a wonderful balcony and great ocean view! Great beach and private poolUpvoted Dec 17, 2024
Russell HirschornOctober 15, 2017SPG Plat should try and get into the Royal Beach Club. A short cart ride away with ocean view and private beach access with chairs. Rooms are big but oddly furnished. Room service is crap.
Siriwan LaoketkitAugust 28, 2016Nice with the end of the beach. Most likely you would not share the beach with others hotel. Make sure you exchange some peso before traveling somehow you really need it. Love this hotel- JessicaMay 14, 2015Had a noisy crowd, but their buffet was surprisingly very tasty! Got a free upgrade to the Royal Beach Club, their free wifi was quite fast throughout the entire resort.
christopher dalyMarch 1, 2014The Royal Beach Club rooms are worth the upgrade. Great breakfast buffet and the RBC staff is top of the line. The main hotel concierge Cecila is also a real winner.
Krysta BartonAugust 30, 2018The new lobby is quite lovely but the property is under construction, so not everything is as nice. It's a very laid back resort. Not much to do a night it, doesn't even have karaoke or a piano bar.
Lina ArtistaJanuary 11, 2021I love it. Amazing beach, beautiful view. Great service. Everything is awesome here.
Steph HindsMarch 2, 2013Staff here are brilliant. If you are a spg member go & see cristian the concierge. Hotel is a little dated but it's quiet, food is great & service makes up for everything.
Jewel in Cancun. Nice beach side excellent pools (6 of them). Good service and good Food. Definitely will return.
Diane WOctober 2, 2011Closest hotel to the airport, with the friendliest staff! Don't know why anyone else had stinky pillows or anything -- our room was great. This is an awesome value and a fun place to stay.
Jess SchneiderFebruary 22, 2014Attention drinkers: get the all inclusive package!! The cost is more than recouped in an afternoon refreshment session on the beach...not to mention ROOM SERVICE!
Beautiful beach here ! Friendly staff + free wifi in the lobby. Enjoy !
OLIVER CAINESeptember 1, 2021Great spot. Don't get the rooms with the green tiled floors though, they haven't been renovated like the the others....
Benjy WeinbergerDecember 23, 2014Rooms are a bit old but the pool is lovely and the beach is fantastic, so the value for money is tremendous.
DHR.comJuly 10, 2012Catch the sunset at the Sunset Bar while enjoying delicious snacks and amazing views of the Caribbean Sea.
Sara PerrinOctober 3, 2019The club rooms aren’t great but the included breakfast and happy hour make up for it.
This hotel is great!! The staff is friendly, the view is wonderful, the drinks are delicious and the food is perfect and my pillows dont stink!!- Jam Master NateNovember 16, 2013The ocean view rooms are amazing. Do yourself a favor and make sure you get one.
Max BergFebruary 4, 2015Great service, a bit dated however. Attracts a sometimes noisy crowd, however lots of families with children as well
Yueshalom ESBJune 30, 2014I just saw a raccoon near to the pool, it was beautiful, but you need to be careful, wild animals are wild animals
Disfrute los Playoffs con nosotros en The Place. Enjoy the NFL Playoffs with us at The Place!
Excellent resort! Amazing concierge and overall staff. Highly recommended to anyone.
For tickets to the local attractions, ask for Zenny. Professional, courteous, and informed
Shelby JacobyFebruary 29, 2012I would give it a three out of five, for three ppl they chrged us 70 for a buffet plate ( only about 15 choices) and a coke and a pina colada, the recipt ddint tell us what we got or how much it was
Rune SovndahlFebruary 3, 2015It has a pool it's close to the airport it's a hotel it got the basics right nothing special nothing bad it's a Westin resort and it's clean
It's a bit far away from the main hub of activities in Cancun, but it's a nice hotel
If you can choose, dont choose Westin. They are super rude and they lost my baggage!
Bella SyrinaMay 16, 2010Full-Body Massage,Full Service Beaury Spa,For The Love Of Sun Spa,Health Spa,Swimming Pool,Luxurious Hotel... Read more
Artiom AndriushinJanuary 3, 2012The hotel is terribly old and malfunctioning. Today the elevators were stopped, the air conditioning sounds like old mustang 67, a good advice: better to take another hotel- Paolo RSApril 20, 2015No guest should have to pay any extra for wifi access in a hotel. Thumbs down for that
Definitely not a 4 stars hotel. It' s old, smell bad, pillows are disgusting and hallway are really dirty. The only 4 star thing here is the personal, good service.
La playa está muy bien. La alberca con borde infinito que da a la laguna está impecable. La calidad de la comida es mala. Staff amigable. El hotel y sus habitaciones están muy bien reacondicionados.
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Explore from The Westin Resort & Spa, Cancun. Just six miles from CUN Airport, our beach resort is a short ride to the aquarium, museums, area shops and nightlife, Xcaret and Xel-Ha waterparks, Tulum, Isla Mujeres, boat trips and water activities.
Open (Show more)
- Mon–Sun
- 24 Hours
+52 998 848 7400
Features
Credit Cards
Yes (incl. American Express & MasterCard)
Wi-Fi
Yes
Food & Drink
Drinks
Cocktails
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- 9.2
"Restaurants are awesome, great food, but slow service. Pools are amazing and the beach is one of a kind!"
Polo Guerra - 8.5
"The Spa is great and restaurants are very good. Service around the pool and on the beach is excellent"
Rene Jalink - 6.9
"It's a clean, friendly low key resort that makes you feel at home the minute you walk in. It's also not all inclusive, which means I get to go to all the cool restaurants in Cancun and the Hotel zone."
Robert Hale
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- 8.0
"More affordable than the other resorts in Cancun, but the rooms are kept clean and it's well worth staying at if you want to save money."
Jessica
- 7.8
"Amazing views awesome beach get a beer or margarita sit back and enjoy this amazing place"
Edgar Arana - 9.2
"Very organized good size great options for food top"
Rosana
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