Shan Shan

"I will NEVER SHOP THERE AGAIN! What a joke!"

"Kohl's has refused to send me a duplicate order or issue a refund, stating it was my fault, I didn't dig into the account to see what the shipping address was?????"

"They must not know we live in a GUN STATE!!! Despite my better judgement, I went to the home 2 times and left a note and a friend went 2 times and no one answered."

"When, I sent an email to customer service, they told me to go over to the home and confront the tenant to get my merch."

"No where on that page did it show my old address and yet they shipped my merch to my old address."

"I have had the WORST experience with kohls.com and their 'customer service'."