"It is a smoking hotel. It doesn't matter if you get a non smoking room because the cigarette smoke permeates through the vents. The room was below standard."
"This location restored my faith in the brand. Typical Westin room with a large bathroom. Beautiful, quaint courtyard. Excellent customer service. I was even able to rent tennisshoes for a work out."
"Most of the retail workers need training in customer service. They also need reminding that they're mere retail workers & don't own the stores in which they stand looking down their noses at customers"