Platinum Volkswagen Service
Automotive Repair Shop
Hicksville
"definitely recommend Platinum VW to others"(3 Tips)
"Service advisor Sean is a Liar."(2 Tips)"Very good service, work to be done explained in full."(6 Tips)
"Try the free coffee :)"(2 Tips)
32 Tips and reviewsFilter:
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N WoodJune 9, 2014The people that I spoke to were always very gracious and helpful. When I came into the service station I was taken right to Joe and he gave me a great explanation on what the process was to fix my car- ChandraNovember 17, 2014The people that I spoke to were always very gracious and helpful. When I came into the service station I was taken right to Joe and he gave me a great explanation on what the process was to fix my car
Christopher SikoraJuly 30, 2019Tony and Steve have been my service leaders here at Platinum VW. They're careful, considerate, and give it to you straight, even send texts to confirm symptoms/sounds. Will always bring my VW here.
Mariana YelliniOctober 21, 2014The people that I spoke to were always very gracious and helpful. When I came into the service station I was taken right to Joe and he gave me a great explanation on what the process was to fix my car- Thora KDecember 27, 2013I am always satisfied with the service I receive at Platinum VW and my most recent visit is no exception. I called for service and was greeted and moved along quickly upon arrival.
- Larry HoffmanSeptember 29, 2014Very orderly & easy to pull up at the prescribed time & be ushered into the office. This was a first and wonderful service experience. Service Team Advisor was very helpful in answering my questions.
- Breezy COctober 15, 2014They have a great service department. I bought my car at Sunrise VW but there service is substandard.If you want your car fixed right take it to Platinum.They care about you as a customer
- JeanieBottleDecember 11, 2013It's always friendly and because one of the guys saw stuff on the roof of my car, they washed it for me. Service is always great and I never feel like I'm being taken advantage of.
- ShirleyFayNovember 20, 2013Great service and follow up. I really felt taken care of and confident that if any problems are to occur I can count on the employees there to take care of me.
- Polo TSeptember 30, 2013Thank you Joe and Jim for everything! The car did great in the snow going home. See you in 3 years lol! Josh, thanks for taking time out of your busy day to greet me. Really appreciate everything!
- TamekaJanuary 22, 2014John did a good job of determining the fix, providing a solution and a dead nuts accurate time estimate. Facility is small but clean, convenient and well appointed (good coffee, good wifi)
- VernieDecember 20, 2013My sales advisor was kind enough to follow up the next day and ensure that I was able to make an appoinment - a true testament to the emphasis on customer satisfaction.
- ShanelleNovember 8, 2013I would definitely recommend Platinum VW to others as they take service seriously and stand behind their products. Josh (owner) and his team have a winning formula!
- ChandraJanuary 6, 2014The service department is also great! They also follow up with calls to make sure that we were satisfied and did not have any questions or complaints.
- JudgeNotOctober 31, 2013Another wonderful experience at Platinum for service. The team was attentive, reviewed my needs in detail and exceeded my expectations with the time line for completion.
Tony QuadrosDecember 21, 2012Great dealer! See john in service and he'll take of you and put you right into a brand new loaner car. See josh for a great deal on a VW TDI.- Heen SugiMay 21, 2014Efficient and cordial, very accommodating with the shuttle service and free WIFI.. also John was very clear with car service advice.
- Niev EsnorJanuary 13, 2014The team and product at Platinum Volkswagen is stellar and I highly recommend them to anyone looking for quality product and service.
- RegMay 6, 2014Everyone is friendly and courteous. I was in and out in approximately the time that was quoted .. very important.
- Marginal09November 14, 2013Service department was friendly and efficient. After the service, my car drove better than ever. I couldn't have asked for a better service experience.
- Koro KFebruary 3, 2014first visit to service department was also pleasant and professional approach was appreciated.
- Hass KelaMay 16, 2014Very pleased. Especially since this was a last minute appointment and did not get the same courtesy from my dealer in Long Island City.
- DaniyouDecember 3, 2013fast, friendly and reliable service!! Staff extremely knowlegeable and provided good customer service.
- Surfette POctober 21, 2013Had a coolant leak came in on a saturday gave me a rental car, car was fixed on monday change water pump timing belt and rollers
- Thora KNovember 24, 2014Dee the service advisor is a pleasure to work with. She treats me like family
- Jona LaggeJune 4, 2014Adam, my salesman was at the service department. Gave him the hint that I was in a rush. Long story short, the service dept. completed my 10,000 mile service in about 30 minutes!
Robin BollingJanuary 7, 2016Service advisor Sean is a Liar. His customer service needs work. I would not recommend you bring your car here. My overall experience was horrible!!!
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Open until 6:00 PM (Show more)
- Mon–Fri
- 7:30 AM–6:00 PM
(516) 681-1300
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Yes
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Created by Bill Mary Seymour Martini
3 items