Paula Latham

"You cannot put loose fitting shoes on the platform, only flip flops but they don't tell till you've already stood in line and have to sit on them."

"I went in with a question and was ignored. One employee sat on the computer, a girl sat there slathering herself with lotion. With acknowledgment I would stick around, I'll take my business elsewhere."

"Don't expect anyone to offer to help you, rather, expect to have to track down help from anyone in the group of 7 people standing around waiting for their shift to end."

"Evidently you can't even put purses in the bins this year. Ripoff"

"The only reason I an back again is to get a refund on the service that gave me an infection on my nail so bad I can't have tips back on or keep a gel manicure. My pedicure was junk too."

"Xavier in women's shoes may be the most inept person I've ever encountered"