What isn't good hear! Beach is awesome! Cool clubs, Fernando and Rodrigo killed the pool activities! The inside is amazing! Way yummy restaurants. Defiantly worth staying at!
This resortdelivers on just about everything it promises. Beautiful views, great food and decent nightlife. Avoid the sales presentation at all costs and book a room on floors 3 or higher.
Absolutely stunning property. Our daughter loved exploring the grounds and the playrooms. Skip the buffets and go for BlueAgave -- best food on the resort by a mile
People are friendly and the beach is nice, but they have about one third the number of chairs near the pool and on the beach as they need. Everything seems to take one extra step than it needs to...
Great beach, wifi included, food is alright, spots at the beach are for early birds, which means most of them are taken by eight am in high season, all inclusive is okay, but there are better hotels
Select the Royal Plan and there are no hidden charges. The bar is stocked daily. The wifi is free and the butlers will dry you off when you come out of the sea
The romance department is AWFUL. Melina calls herself a wedding planner but messed up every thing she promised to do, including telling me 2 hours before the wedding that we don't have flowers.
Last week we had a wedding for my daughter. Terrible eventplanner from Romance DepartmentMelina Andrea Guerrero Rios. We had 120 people staying in the hotel, lots of problems in the rooms.
For 20 usd per day, you get wifi, limited to the lobby. Free wifi across the road at McDonalds. And supermarkets to restock the minibar at a 5th of the cost!
TERRIBLE service, VERY DISAPPOINTED in the Royal service. Paid extra & had to repeatedly call to get coffee, water & towels replenished in my room. Butler was a joke, lazy & incompetent. NEVER AGAIN!!
Excelente hotel, mucha calidad en todo y trato muy amable, lo recomiendo ampliamente y si tienes niños o bebes cuentan con kids club y baby club con una atención e instalaciones de primera
Instalaciones muy bonitas, nunca existió agua caliente n la hab, camitas de la playa 150USD renta si tú check out es a las 12 olvida el all inclusive y a pagar, los baños están muuy lejos de todo.