I've seen some bad comments about this dealership. And a long time ago, I also had bad experiences. However, for the last year and a half, Service department has done an excellent job! I do miss Hutch
You will receive free oil changes for life. They do charge you the sales tax and if you use synthetic, you pay the difference. Two years free comes standard on all Toyota and Scion's, as of right now.
Stopped getting oil changes here after they started giving out free oil changes if you purchase from them. Bought my Toyota before they were there and the "Express" lube is anything but "express".
I have been coming here for everything for my car and it takes forever for things to be done!!!!!!! They put the wrong tires on my car more then once said they order them when they didn't. Be carful!
The phone operators are part of the scam. (I asked if a repair was in warranty.) "Well we can't tell without seeing the vehicle." Service advisor took 2 seconds and told me I was out of warranty.
Lone Star Toyota of Lewisville treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Toyota dealer in Lewisville we enjoy the challenge of meeting and exceeding those standards each and every time...