"Absolute worst service when buying a new car. Literally was lied to and then they back tracked after I bought the car. Happy with the car, but very unhappy with the service I received. Go elsewhere!"
"After flying all the way from Perth Australia in business/first class, they told me I wasn't an international customer and denied me access. Worst customer service!! This is why I don't fly American."
"Check your order when you go through the drive-thru. They make mistakes and leave out whole sandwiches. Annoying to have to go back once you are halfway home."