- hallway
- live jazz
- comfortable
- brownie sundae
- wifi
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- Nice clean restrooms. #ahh. If traveling & you need to use the restroom. Remember the 3 H's. Hotels, Hospitals, & the best of all HOME.
- Ben MedhurstDecember 4, 2015Best restaurant in carmel, I've only been to a few but think I know the others. Wide marble hallways with chandeliers and the Christmas decs rock the house
- Alyssa ValdezOctober 31, 2012Great service so far! I had a water leak in my room, and they promptly moved me to another, better location. When I say promptly, I mean less than 10 minutes. Pleased!
- Jo Ann SabbaghDecember 12, 2012With 3 minutes before the kitchen closes, the let me order dinner. Grateful, I order shrimp cocktail and a side salad - thinking this would be easy for the kitchen. My amazing dinner comes forth...
- Shashank SoniJanuary 6, 2016Attended conference there in summer. Make sure you bring some long sleeve clothing. Like all Marriott's rooms are always cool.
- Cincy JenAugust 23, 2013Great beds and customer service. Ask for a Lakeview room if you can get it, was great from the 8th floor.
- Try Sullivan's on the other side of the Keystone Mall. The Tavern on the left side has great specials and live jazz.
- Alway ask for a free upgrade if you are a rewards member, the rooms on the 11th floor is huge
- Lee TobinNovember 6, 2014They want $9.95 per day for basic internet. Ridiculous. Lots of other choices of nice hotels at better rates with free wi-fi.
- Chris ADecember 9, 2012There is no shuttle to downtown but front desk can call you a cab. Fare will run you about $35 if they take Keystone drive. Avoid the highway during rush hour.
- Wayne Vonder HeideMarch 13, 2013They are very behind the times with Internet. Surprising for such a big hotel chain
- Tom HughesDecember 30, 2011Check at the front desk. They would have a charger for your phone if you forgot yours.
- Drinks are cheaper at the bar than at the concierge lounge.