Pluses are Charming staff , free wifi and Fridge and microwaved in the rooms, but if you like a plush mattress you won't find it here. It's like sleeping on a cement slab wrapped in cotton
Breakfaststaff was probably the best I have ever seen and I travel monthly! The kitchen staff's service out shined the front of the house! Made to order food was great! Highly recommend!
Another reason to stay at this Hilton GardenInn: AT&T Wi-Fi is one of the many great amenities for guests. Look for the Stay Connected program. It’s free, fast and easy to connect.
Great location right downtown. Used to be a HGI that they converted, still feels more like one than a Hilton but the rooms are nice. Valet parking only for $23 a night but that's due to the location.
Valet only parking and no free breakfast was disappointing. But room is good with very high ceilings. No bathroom exhaust fan in my particular room. Cleanhotel, with thin walls, and friendly staff.
Not the best Hilton experience. Housekeeping and food service staff were disappointing. Over half hour wait for car to be brought out of valet parking.
Hilton Richmond Downtown is housed in the former Miller & Rhoads department store, an iconic building with over 100 years of history. Spanning an entire city block, our hotel boasts original features including marble floors and high ceilings...