Hertz

Rental Car Location

Houston

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Hertz

6.7^/10

ratings

13 Tips and reviews

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Maty CastroMay 26, 2014
The lady at the counter kept insisting that declining insurance when using a gold mastercard was shocking and unheard of, very annoying.
Nathan HamiltonJuly 27, 2012
Gold club is better so you don't have to deal with the wonderful customer service people behind the counter
Héctor CastilloNovember 4, 2018
You can now pick any car you like from the lot (in the category you paid for obviously)!!
Anton KrasunJanuary 25, 2020
Scammers! Charged full tank of fuel when car was full!
Rick GoodmanJune 29, 2018
Been here 50+ times
Get here early or they may run out of cars
Ashlie LewisSeptember 17, 2013
Been here 10+ times
My mom is the best employee there great customer service always
Carit StenbergOctober 29, 2011
Say no to the gps option. It's mounted in the car anyway, so you'll get it for free
Judy StobbeMarch 11, 2015
Leave an extra 20 minutes to get to terminal from car drop off
Jeannie BauerOctober 8, 2011
Try the Challenger for $50 extra. Made me feel like a teenager again!!
Scott CrowellJanuary 9, 2012
Make sure your car has plates.
ToshiDecember 21, 2014
Been here 25+ times
Go with National Car Rental instead. Terrible, high-mileage cars here.
Tom DanielsNovember 8, 2013
Been here 10+ times
Horrible customer service even for gold members! Do yourself a favor and rent elsewhere.
Andres ImperialJuly 29, 2012
Terrible service by phone and even worst in the counter

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